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March 2024 by Christie D.
I called Dan with Red Hot Hearth upon a recommendation from a friend. He answered and said he would call back to schedule a time to come to the house and give us a quote within a few days. A couple weeks went by so I called but no pick up so left a message. Then my husband called and left a message. No call back... totally ghosted. Very disappointed with what we hoped would be a good fit but not even the decency to call back and say they weren't interested. Poor business model.
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December 2023 by Mike Welch
I waited to late to contact them. After a chimney fire they came out and inspected the chimney, swept it and patched a few minor issues. They were very professional, through and friendly. Answering our questions and taking care of our issues.I already have them on my calendar for next year.
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August 2023 by Mishi Michelle
Very knowledgeable and clean! They are the only one I will use for my free standing wood stove!
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November 2022 by Samir Patel
Excellent service. Professional and clean. Highly Reccomended!! What a great couple if honest people. Thanks.
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December 2021 by Elaine M.
Was able to squeeze me in the week of Christmas which I know is super lucky! Arrived 15 minutes early, brought a tarp and shop vac to keep the immediate area tidy which I really appreciate. He also answered all my questions as I am a chimney owner newbie. Doesn't nickel and dime and has 38 years of industry experience.
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December 2020 by Jun L.
Thank you for fixing the Lennox fireplace problem over the phone without charging me. Great service! Highly recommended!