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July 2024 by Anh Duong (Michael)
My family and I have had to use Quest on multiple occasions for blood tests unavailable at our usual clinic.
Despite scheduling appointments in advance we've consistently waited for close to an hour after the appointment time to be seen. Once we're finally called back everything was rushed.
But the worst part is the blood draw itself. In every single visit, the technicians have blown a vein in our arm which was super painful and leaves significant bruising for weeks. Clearly they are not taking the time to do the procedure properly.
Quest prioritizes volume over patient care and everyone should avoid Quest. Find a lab that prioritizes your health instead of their profit and stock price.
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June 2024 by Ngai
Mothers easy to book an appt and there was no waiting at my appt time. The process was efficient and easy. The technician I had did a great and painless job.
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June 2024 by Nathan Augustine
Interesting to put 2 Quests within walking distance of each other? Would suggest leaving yourself a lot of time because finding parking let alone this place is a maze. No signs, directions or anything ended up at the wrong one and missed my appointment time. No staff or anything to help forced to use a check in iPad that is ridiculous. And I can’t understand the wait for this place you’re drawing blood and pissing in a cup should take minutes. A dr. office is quicker than this place.
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June 2024 by kay khine
Convenient to go from work, nice and clean place. Reasonable waiting time with appointment. Very good experienced staff there. One of the recommended Quest locations.
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June 2024 by Sandra L Espinosa
Staff was amazing and very nice
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May 2024 by Jake Jakobson
Helpful & Friendly staff
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May 2024 by Raúl I. Saravia
The appointment was for my 8-yo daughter and she was very scared, but Jacquellin was awesome and helped her be at ease and didn't even feel the pinch.
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May 2024 by G CLAUDIA
Very clean. The employees are friendly and made the experience very pleasant. The ability to check in via text helped expedite the process.
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May 2024 by MerMimi G
Nice, fast, semi-skilled phlebologist. I’ve left with a large hematoma, the last two times I’ve had my blood drawn.
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May 2024 by Marlene R.
Unfortunately, they dont see you unless you have an appointment. You can be on stand by but you have to wait hours. I dont know what happened, they use to be very efficient a few years ago. Its sad that the service has declined. Friendly yes, helpful, not so much.
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April 2024 by Linda Chadwick
I like we can sign in via our cell phone! Just wish making an appointment on line was easier.
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April 2024 by Aramaria byrd
When I got there my appointment wasn't in the system if I didn't have it in my
Phone I would have had to reschedule. I think it is a crime
You can't get to talk to anyone
On the phone. Not Everybody are computer savvy ??
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April 2024 by Maria Anderson
I am very grateful to the Diagnostics center and all the nurses for the kind, attention they have always given me....thank you very much....
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April 2024 by DnL Trends
The lady that drew my blood was awesome. The order from my doctor's office was not on file. She worked with me until we got it done !!! I appreciate that level of customer service !!! ThankYou
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April 2024 by Robert Newman
Van was an amazing technician