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November 2023 by Noura Toro
Service was great when Gibson was working there. My last experience was not well. It was expensive, took a longer time than anticipated, on top of all that after I picked up my car as soon as I drove off the engine light came on. by the time I went home it was dark. The next morning found two dents with black streaks on the passenger side they were never there when I dropped off my car. Also, the other day when it was cloudy, raining, and little dark I tried turning on the light the switch wasn't working. The front office lady was sweet that's why gave 1 star
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August 2023 by Bryan Rogers
Great company to deal with. Gibson has a great knowledge of his industry.
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August 2023 by Carly M.
I was struck by a man on an E-bike which resulted in having the back passenger bottom door panel ripped off along with some scuffs in the door. I was able to purchase a new part from the dealership but it needed to be painted. Using yelp I found Precision Collision in Orange because it was right by my house. Friday morning I was able to pick up the part from the dealership around 11am. I then took it right over to Precision Collision where a nice gentleman named Gibson helped me. To my surprise, he was able to paint the part exactly to match within the SAME DAY at such a fair price. Around 3pm I received a call that my part was ready and within 15 minutes they put the part back on and buffed out the scuffs. This was the best customer service I have ever received when it comes to fixing my vehicle. I would give this place a 10/10 any day of the week.
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June 2023 by Lee Y.
Great price. Fast turn-around. My car looked great. They even cleaned up my headlights for free. I had a couple other quotes gong in so I had an expectation in my head -- they came in way under and were vey flexible in when they could do the work. Gibson was a great communicator - direct, honest, and transparent. These are not always things you can say when getting work done on your car.
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April 2023 by James W.
They are so professional, polite and courteous! They also have reasonable and fair prices !
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March 2023 by Gina Chiaramonte
Extremely happy with the customer service & paint job (hood & roof) on our 2014 Toyota Tacoma! ??
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March 2023 by Kenny V.
I was pretty bummed out when my new shiny Black colored Tesla Model S Performance's front bumper, hood, and right-side pillar got deep scratches that revealed the shiny metal underneath. The damage was due to metal debris kicked up by the leading vehicle while traveling at high speed on the freeway. After searching many autobody shops and calls specializing in tesla autobody repairs I settled on Precision Collision. Gibson was happy to give me an estimate and assured me that the materials and repair process would be to specs and no shortcuts will be taken. He handled it all with my insurance representative. All in all, Gibson was very knowledgeable, courteous, and thorough. He set me up with a rental car through Enterprise. They came and picked me up and brought me to the rental car facility. Upon return, they brought me back to the auto body shop. The experience was painless. The car was dropped off on a Wednesday at 4 pm and I got it back on a Thursday at the same time, the following week. I am very happy and satisfied with the results. I highly recommend this shop. Many thanks, Gibson!
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February 2023 by Rosalie V.
I got into a car accident back in 2022 October and my insurance co concluded as my fault, with that being said I needed my car to be appraised with a auto body shop of my choice. I ended up choosing one that was near my dealership and this place ended up saying my car damage was over 10k, making it, a total loss; my car is a 2016 Chevy Malibu LS and the damage was to both my doors on the driver's side with some slight damage to the center pillar towards the bottom or maybe the sill pillar, either way both my doors closed and locked, so I didn't feel as though my car damage was over 10k! Anyway I couldn't afford a whole new car & have payments when I nearly paid this car off & was about to move & money was tight. I needed a second opinion and fast! This place was recommended to me from a friend that I went to high school with and they really came through for me. I called and Gibson answered, he said to bring my car over for an estimate and I explained what damage occurred and made it clear that if my car couldn't be fixed for less than 10k that would be a total loss but if it is, then I would understand but that's exactly what I don't need! I just wanted my car fixed! Mind you, I'm a nurse not a mechanic. Anyway, my car was fixed for no more than 6k and it looked amazing! The customer service, timing, labor, updates and honesty really did make me feel as though they truly cared about me and my vehicle. I 100% recommend Precision Collision Auto Body in Orange to everybody in OC! Check out my photos. I'm extremely happy about the entire outcome and experience, even if I was stressed and needed a second opinion but good thing because I found a hidden gem!
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January 2023 by Carrie P.
My husband was side swiped on the freeway by a dunk driver. Thank goodness it was just minor damage to his car. We had taken it to a different repair shop first for an estimate. We were not happy with the previous place for multiple reasons so we searched for another shop and came upon Precision Collision & Autobody. And I can say I'm sooooo happy we did. They are by far the best shop to work with. Gibson is so professional, knowledgeable, and a great guy. He helped us through the whole process. And they did a phenomenal job on my husband's car. I hope we don't have any more accidents that need repairing. But if we do, we will always be returning here. I highly recommend this place. Thank you again Gibson!
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January 2023 by Cindy V.
My dad had 2 accidents and my husband took the car back to the shop to get it fixed. He had his car repaired here in the past. They did an excellent job with his repair as usual. Gibson was very nice and thorough. Thank you for doing such an amazing job.
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October 2022 by Richy
I’ve been a long time customer of gibsons for my F250 and Mazda 3. I’ve brought in my mazda multiple times for suspension work as well as repairing my frame. I thought I was going to be in about $6000 but I walked out the door with about $2500 in repairs for all the suspension work and it was ALOT. Gibson showed me every single item, explained in full detail what was wrong with it, what he replaced, how much it costs, and why it’s important to replace. I never gotta worry about wasting money and I wouldn’t take my car anywhere else, I only want Gibson working on it so that he understands what’s up with it. I brought my truck to another shop once and it was a nightmare and all I thought about was “I wish I brought it to Gibson” lol!! It’s taken me more than 2 years to leave a review. Thanks Gibson for everything!
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September 2022 by Gabe C.
I had to get the under of my car fixed after hitting something and I called. They answered and let me know to bring it right in and they can take a look at it. Gibson was awesome and gave me great customer service, let me know what was wrong and how they can fix it. It was quick and easy. I'll definitely be coming back here for any other body issues or repairs I need!
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September 2022 by rebecca soto
I have BMW, and I got involved in a fender bender,My current auto insurance referred me to a repair shop that they work with. They kept my vehicle for about 2 months, because of a part that they had to order from Germany. Finally they say vehicle was ready, upon picking up my vehicle this shop did such a bad job. I gave them 3 chances to repair my vehicle to the original standards but they failed 3 times.Then I found Precision Collision, they really came through and fixed all the mistakes from the other shop.I would recommend them to my family and friends.Ask for the owner Gibson and he will take care of your car repairs the first time.Thank you guys.Service: Painting
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July 2022 by Selina C.
My front bumper was hit on the freeway. My husband recommended that I bring my car to Precision Collision. He is a car guy and about six month prior his car was hit on the side door. He said they really did an awesome job with his repair! Customer service with Bobby was amazing. She explained to me the process of how the payment would be made to me and any extra damages they found that they would work directly with the insurance company. Gibson and his team did an amazing on my car. I had some other minor work done on the car. They gave me a good COD price. My car looks almost brand new looking even though it is 10 years old. I highly recommended Precision Collision!
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July 2022 by Henry Guerrero
We’ve been patiently waiting 3 months now for my mothers corvette to be painted & I feel that because my mother is a nice person, she is being put on the back burner, while other cars come in and out. Here the summer has begun and it will be winter by the time she gets her car back. I’m not saying there work is bad, i saying that it’s been long enough, and to get it done, that way i can change my review.Service: Painting
