-
October 2023 by Monica Q.
I can't believe what I'm reading!! From all these negative reviews, I can only conclude that there must have been a disconnect in the communication. Melissa is a very caring woman who only wants the customer to be completely happy with their purchase. And Chuck, he is such a compassionate man who takes pride in selling only the best used vehicles. I just bought my third car from them and over the many years that I have dealt with them they have been nothing but kind and caring. The whole office is filled with caring people. When you walk through those doors they treat you like family and only want to put you in a vehicle that you feel good about purchasing. They even help people who have less than perfect credit find a car that fits their budget. And Pennington's stands by their vehicles! Over the last 10 years they have sold me some really great cars! I will not shop anywhere else. I'm sorry that others have not had the same experience and maybe they just need to give them another try because all that I have read is the complete opposite of what I have experienced through the years. Give them a try and you will see how great they really are.
-
July 2023 by Ruth A.
Melissa is an absolute doll! She really cares for her customers. She is the sales lady with a heart of gold.Chuck, the owner, knows cars like nobody else. He has been buying cars since he was a teenager.
-
July 2023 by Adri Luna
Love this place. Come check out their cars in person!Highly recommend
-
June 2023 by Glenn Oropeza
Two years ago I bought this 2016 Ford C-Max Energi sight unseen and during Covid I didn't want to go into a crowded airport and fly and drive so I bought it over the phone and had it shipped over to Key West Florida. Still driving it! I'm a satisfied customer! Thank you Pennington!
-
May 2023 by Sarah Roberts
Just bought a car from them last week. Could not have ask for a better experience than this. Very family oriented, they were extremely kind and made the process very easy. I will definitely send all my friends here to buy cars when they need them.
-
May 2023 by Ethan S.
Nice to see 2 of the first 3 reviews were negative because this place is nothing but a scam. They act all nice in the front of the office just looking for the hook to scam. Then low and behold the biggest con artist and liar of all time Chuck.I experienced similar problems and will not go into detail.Stay away from this place and run for your life, this guy Chuck should be in jail.I would give them a negative number if I could.
-
April 2023 by OC LOVER
Loved loved my first car purchased experience at Pennington’s Auto Sales. Their customer service is incredible they’re really kind, respectful and very professional. Also shout out to Melissa omg she’s such a vibe with her larger than life personality lol gotta love her!!!
-
April 2023 by Codi S.
Customer Service and Sales team is amazing. Although, they have no communication with their mechanics and their mechanics suck. They are probably the cheapest, worst mechanics i have ever seen in my life and are completely worthless. Sent my jag in for minimal work and it came out ONE MONTH+ LATER with even MORE problems, the head mechanic apologized and i recieved a check but it did not cover anything and I am very disappointed, car had no lights on the dash when i started it up at their lot after they "repaired it", and right when i pulled off, all the lights came on and my dash looked like a christmas tree, if you have any problems with your vehicle after purchasing it, i would highly recommend you go as far away from Pennington's as possible.
-
March 2023 by John hell
Bought my last 3 cars from Chuck and Melissa. Still remembered me and my family after over 8 years. They've always helped me out with getting what I need out of a car. Small family owned lot that will take their time to help you find what you need
-
March 2023 by Martha R.
I bought my a son a car in April 2022 and it turned out that there were several things wrong with it. It went bad within 6 months and was undriveable. We ended up having to replace the pistons, water pump and head gasket. What a nightmare. Our mechanic wanted and Initial $4k but could not promise the outcome or if it would be over $4k.Chuck said they were too "busy" to help.They told us the registration was paid for 2022 but when we went to check it was never paid.Never again! Chuck should have taken the car back with all the problems they had.
-
September 2022 by Jackee Roundtree
Great experience. So blessed that I was able to walk in and was able to get a car. Mrs Melissa is awesome and about her business. Definitely will come again and I recommend anyone here to meet all there car needs. Thanks ??
-
June 2022 by Freedom59
Chuck and his staff are the best!! I think I'm on my 7th car now and have never been disappointed. True professionals! God Bless Pennington's auto. The Lord led me there in 2007 to the present. Chuck and his staff will bend over backwards to make sure your satisfied with your purchase! Promise!!????
-
May 2022 by Jackee Grady
Great experience. So blessed that I was able to walk in and was able to get a car. Mrs Melissa is awesome and about her business. Definitely will come again and I recommend anyone here to meet all there car needs. Thanks ??
-
April 2022 by Dustin S.
I flew from Iowa to buy a car here they picked me up I even had issues with my bank as it was a weekend they went above and beyond, it's been 10 months since I bought the car 25000 miles on the car still runs like the day I got it. thanks so much I might make a trip for the wife's car soon not as many hybrids up here.
-
February 2022 by Bob Wang
This place is amazing. Everyone is nice, kind and responsible. And their price for service is really low. I will give 6 star recommendation if I can.
