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November 2023 by Gina Glover
Ally and Kayla were incredibly helpful to me and assisted with some great tips on how to prolong the spray tan with some good education on what products to use to help prime the skin, and what not to do in order to prevent odd colors from happening to the skin lol etc. The team seemed determined to be efficient in their work and organization to keep everyone happy with the service. Really awesome and personable too. I will go back if I'm ever in their area again! ??
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October 2023 by Danielle Runyan
Love the chics that work there! The service is amazing! Products..? AMAZING! Palm Beach Tan is thee best!Service: Tanning
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September 2023 by Ann Murphy
Place is really nice and clean .. staff is super friendly and takes there time explaining things..Services: Tanning
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September 2023 by kaylynn ackeret
Horrible! Jade the blonde in the front was no help! I left and came to the Costa Mesa lol action and they were amazing!
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June 2023 by Nicole Valadez
So there’s a very short, brunette lady with kind of a round face that works here. A couple weeks back I was contemplating putting my membership on hold for the summer. I went in to tan and I watched this very employee attend to her customer but pause to see what bed her coworker assigned the next person in line before she gave her customer the choice of her bed. (she seemed to know the other customer). She paused and literally said “wait, let me see where she’s going first.” This lady’s customer was obviously incredulous and upset. She finally got her bed number and left. I decided to suspend my membership.Fast forward to yesterday which was my last day to tan for “free” on my membership and believe it or not this girl did the exact same thing to me!!!! ? There was a couple in line behind me and she waited for her coworker to let them have their choice of bed before me. (She was chummy w them too) ? I even asked her, while I was waiting, if I could go in since I was in a hurry and I need to spray also. I almost said something but PBT isn’t worth ruining my day and I don’t have a bed preference. There were others there waiting but I couldn’t be embarrassed, I was only embarrassed for her. She gave me my bed and said the spray tan would be ready. After the bed I went to spray…. Completely ready, booties on, hair cover on and ready to go…… it wasn’t ready! ? I had to get dressed and go request for it to be readied.Maybe PBT needs to give this lady a raise so she takes her customer service job more seriously. We can only laugh about this. Hopefully one day she won’t get a person that’s unhappy with their life and decides not to laugh about it like I did. I appreciate the sunshine ☀️In others news: I discovered a solon and tanning place around the corner from my home that I hadn’t seen yet. We just moved to the area in November.Services: Tanning
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May 2023 by Connie Barry
Worst spray tan EVER and for $60 I expected way better. I was assured they would find the right tone for me and my upcoming trip to Hawaii.. Instead it was way too light and blotchy. Thankfully it only lasted 3 days! If you don't sign a contract they won't care. Never againService: Sunbed tanning
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March 2023 by Michele Brink Rodriguez
This is a very friendly family environment. The facilities are super clean. If you are looking for an amazing tan at an affordable price then this is the place to be.
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September 2022 by Anthony Bro
Just left the location, the mystic tan just tanned my waist area and stopped , the machines never work , very unprofessional! Not the first time, I’m canceling my membership!Service: Tanning
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August 2022 by Matthew Tatum
Place has great beds and offers great monthly unlimited deals.
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June 2022 by Courtney Robinson
It's a beautiful place. Gorgeous inside but there was literally what looked like a squad from high school that work there. Doesn't feel very professional
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May 2022 by Farah K.
It was my first time and last time coming to this place. I came in for mh spray tan and I purchased the after shower lotion, I got back home and noticed that it has ingredients im allergic to so I called the place and told them my concerns and I would like to return it (it wasn't a week since I bought it and it's unopen). The girl I talked to said she doesn't know then she put me on hold for a while, she got back to me saying she can't issue refunds, I again explained my issue and told her that the lotion is not even opened and im allergic so she put me on hold then got back to me saying the manager said she'll offer me store credit which im not happy about. I asked to talk to the manager and the girl said to email customer service and I did. However, I did not get any replies. So I called the salon again a week later. The policy says refund its original value within 7 days or 3/4 full. I wanted to cancel my membership, and they put me on hold AGAIN for like 20 mins and then told me she can't do anything about it and has to help customers currently in store. Very had experience, do not come here they don't care about their clients.
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March 2022 by Jessica N.
Every time I have come in here, each worker at the front desk has explained the memberships in the most confusing way possible and all in very different ways from each other. Last month when I came in, the girl at the front was new and didn't know what she was doing, she charged me a walk in price because I decided I wanted to keep my account frozen and my tan ended up being incredibly patchy after I showered it off. When I went back in today to get another tan, I told them what had happened last time and it turns out that girl had forgotten a crucial piece of the kit that I had paid for which is why it came off patchy. All the girl at the front desk today had to say about that was that sorry and that she would leave a note for her manager if she wanted me to. I told them I would just do a walk in today because I probably will not be coming back. I usually don't like to leave bad reviews and I am a fairly understanding person, but I have had terrible luck with this business and I do not recommend it to anyone!
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March 2022 by Kendra Tielens
Great value. Hours till 7pm. Friendly and clean
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March 2022 by Kelly Law
Love this place ! Everyone is always very nice !
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February 2022 by Jenna Anderson
I told them I’d only be doing one spray tan. I was encouraged to buy a membership and then cancel the membership in order to save money. However, I learned after the fact that they made me pay for 2 months of a membership. This cost me more than one tan would have, and I feel lied to and scammed.Service: Tanning