Off Broadway Shoe Warehouse in Orange is a reliable store that offers a wide selection of shoes for men, women, and children at good prices. The store features many well-known brands and some exclusive brands, covering athletic, comfort, dress, and casual styles. Customers appreciate the helpful staff and the variety of shoes available, making it a convenient place for families to find what they need. Several reviews highlight excellent customer service. One staff member explained a BOGO deal clearly, ensuring customers understood the promotion. Others praised employees for their friendliness, patience, and willingness to assist with questions, shoe sizes, and online orders. In particular, a staff member named Stephanie was recognized for going above and beyond by helping with online purchases, checking other stores for availability, verifying information, and applying coupons, which left customers very satisfied. Even when the store was messy, employees like Julia made efforts to clean while helping shoppers. The store also offers great deals, such as buy one, get one 50% off, and discounts on brands like Vans and Adidas. Customers feel confident shopping here because of the helpful staff and the wide variety of shoes and accessories. Overall, Off Broadway Shoe Warehouse is known for good service, variety, and value, making it a popular choice for families and individuals alike.
Heriberto was incredibly helpful and patient! He went above and beyond to make sure I found exactly what I was looking for. His customer service was outstanding — friendly, knowledgeable, and professional. Thank you, Heriberto, for making my shopping experience at DSW so easy and enjoyable!
July 2025
Joseph was extremely helpful and explained the BOGO deal clearly. It can get confusing, but he made sure I got it correct before going to the registers.
Edit: have been back since, Julia was a lot of help as well. Store was messy though, but while she was helping me she was doing her best to clean too
March 2025
Large selection of shoes, great price and staff have always been very helpful and kind.
