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June 2024 by Javad Younesi
I bought my second car from this dealer, Highly recommend to every body before buy a used car contact with him.
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June 2024 by ali khazand
Best car used car dealer ever. I am very happy with my Nissan,
Best services, honest, nice people fast and friendly.
Thank you Shawn.
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May 2024 by Jennifer Astengo
I would not recommend this business. They are not honest and sold a vehicle with two fans broken they hid and unplugged the unit tucked away underneath the grill so it wasn’t visible. When we went to look at the car they knowingly sold us a warranty that would not cover, the fans I am now stuck with a $1400 bill to replace the fans. They also had no fluids to the vehicle oil was low. There is almost no coolant in the vehicle advantage of a young woman. I tried contacting the business and they were very rude and hung up on me.
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May 2024 by Bill Schopper
Super friendly salesman
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May 2024 by Amanda Palmer
I purchased a vehicle from this location. They said that they had the oil changed and the whole car gone through by their mechanic. They even showed receipts but None of the fluids were full. Everything was empty. The car overheated so I had my brother in law look under the hood and only to find that the two fans that cool the engine off were unplugged. It was tucked away, so it wasn't visible when we went to look at the car, the tries were very low on air the gas tank even was in empty. they knowingly sold us car and sold us a warranty, knowing that these fans would not be covered by the warranty I tried contacting the business and he was a complete jerk and said it's too bad you didn't look harder under the hood. I said it was tucked away so we couldn’t see that the fan was unplugged and now . If everything was plugged in the maintenance and check engine lights would’ve come on during the test drive.
I am stuck with a bill over 1400 to have the fans replaced. He was very rude and hung up on me. I would not recommend this business they took advantage of a young woman
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April 2024 by Jesus Garrido OC
I recently purchased a 2012 Genesis here in oc mall going to two weeks. The car has been very well maintained and is good shape, the only problem is that they sold it to me with a messed up evap canister, it automatically stops every time I put gas, it makes it very difficult to put gas can’t even put 30 dollars without it clicking 20 times, I ignored it thinking it was just that one certain pump but nope every pump I go to it’s always same problem and im annoyed now… I trusted Shawn and his partner they made the process of purchasing the vehicle very simple. I just wish they were totally honest with me, especially because they went to go pump the car minutes of me purchasing it. They did help me with a discount and even included 3 months warranty which it doesn’t cover. I liked the way they worked but I just wish they were completely honest with me with the problem.
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April 2024 by Salvador Lupercio
Very happy with my experience here at OC Auto Mall. Shawn made our experience very convenient. He was very knowledgeable and detailed when it came to all my questions and concerns. Shawn gave me hope again when it comes to the car buying process. I would definitely recommend and do any future purchases with Shawn. If I could give more than 5 stars I would.
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February 2024 by mbarmaki
Outstanding service. Shawn genuinely cares about costomer satisfaction, he exceeded my expectations in every way. From the welcoming to the transport financing process, purchasing from this place was a pleasure. Highly recommend.
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January 2024 by Agustina Quiroz
I’d highly recommend OC Auto Mall to anyone. Shawn was outstanding!!! He responded quickly to my messages and when I told him I lived far, he offered to stay later so we could view a truck. He provided a great price and he had a locksmith on site to provide the ability to get a second set of keys. When I’m in store for another vehicle, I’ll be going here first. Thank you so much for everything, Shawn!
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January 2024 by Juanita Cunningham
We definitely had a very good experience with OC Auto Mall from beginning to end and would highly recommend them. We were made to feel very comfortable and felt the honesty of Shawn in our dealings with him!
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December 2023 by Mark Pang
I recently had the pleasure of purchasing a vehicle from OC Auto Mall, and I can confidently say that it was a five-star experience from start to finish. The standout factor in this process was undoubtedly my salesman, Shawn, who made the entire transaction incredibly smooth and transparent.What truly set Shawn apart was his transparency. He was upfront about every aspect of the deal, including pricing, financing options, and any additional fees. I appreciated his honesty and felt that he genuinely had my best interests in mind. There were no unexpected surprises or hidden costs, which is rare in the car-buying world.I give OC Auto Mall and Shawn a well-deserved five stars for their outstanding customer service, transparency, and making the car-buying process a breeze. Thank you, Shawn, for going above and beyond to ensure my complete satisfaction!
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December 2023 by schd 99
Excellent seller. Honest seller.
Honest person
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November 2023 by marcus hatch
We purchased my daughter's first vehicle from OC Auto Mall. Shawn made the process very easy! We bought a Nissan Frontier Extra Cab and my daughter loves the truck for her surfboards and such.The service with OC Auto Mall was great! Once we decided on the truck, he got the paperwork and car ready for us and we were out of there in no time.We also wanted an extra key made and Shawn was able to help us get another key and remote for half the cost of the dealerships!My wife and I highly recommend OC Auto Mall!
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November 2023 by Samin Samiei
I had a perfect experience with OC Auto Mall service. Informative, trustworthy, and fair price. Supportive through the entire process and all required information was provided to facilitate the procedure.
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September 2023 by Kaprice Mancilla
Thanks to Shawn for being so friendly and helpful! First time buyer for me, and I got a great deal! Love my car!
