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December 2023 by Daniel Beal
Outstanding customer service. I didn't know exactly what I wanted or the correct size for the shirt/vest/pants that I came in for but Manny did a great job and got me taken care of.
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December 2023 by Michael Desmond
Great service. Finally found a brand there I love.
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October 2023 by annie j
Employee’s were rude as hell, such a poor experience. Clearly, minorities are discriminated by staff, as other customers noticed we got the silent treatment when asking for assistance. Please do not give this location your money.
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October 2023 by annie g
Employee’s were rude as hell, such a poor experience. Clearly, minorities are discriminated by staff, as other customers noticed we got the silent treatment when asking for assistance. Please do not give this location your money.
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October 2023 by Juan M.
I walked in wanting some help but they were understaffed. The whole reason I went because I needed Chino pants. So I asked the lady by the cash register where they had them and she told me , "what's that?". Like Bro who hired you?
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October 2023 by Meagan K.
Seriously the worst customer service I have ever seen. As soon as I walked in to shop for myhusbands birthday the female staff gave me a look that clearly didn't want me in the store. A man begrudgingly helped me with a gift card. The sleeves the cards go in was offered b but he couldn't find them. When he asked the woman for help she snapped no.
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August 2023 by Meloni Jensen
Josh was amazing. He helped us choose the perfect suit, shirt, tie, and shoes for a special occasion.
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August 2023 by Nayef Yassin
Professional, friendly and welcome staff. Zach and the store manager Ed took great care of me in choosing a Tux that looks and fits great. They were very patient and helpful and made sure I walked out feeling very pleased.
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August 2023 by Manuel Rodriguez
My fiancée, my mother, and I went in to buy a suit for my wedding and were barely helped at all the employee kept walking away and not being attentive at all. There was only one other couple in there and they were getting all the attention from all 3 employees. Decoded to go to the Macy's across the st instead and got better service.
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June 2023 by Dale Raymond
Great store!Absolutely the best place for all men's clothing.Tuxes, jackets, vests, shoes, jeans!All the new stretch and slim clothing..Classic styles too.Great fitting/tailoring, they are going to make you look and feel great.
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June 2023 by Brian S
Rude Salesman. Didn't even try to help me. Said we don't have what I wanted, turned around and walked away.
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May 2023 by Jason C.
I'm giving them 4 stars as cause I've only used them twice. But what I did find out something pretty important If you are a groomsman you can get your rental relatively quickly. But if you are the groom they contact you either the week before or the week of your wedding. Which was kind of stressful given the fact that you don't get any email or call stating that your rental will be available at that time period. No one told me when I first got there that that's how their policy is. I got married in March, and I got measured and put in my rental request a week before Thanksgiving. Ultimately the customer service has always been fine, but they're rental policy was surprising. I never saw anything on the receipt that they give you for proof of rental, but everything worked out really well. The one by South coast plaza in Costa Mesa did a good job.
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April 2023 by Raul M.
Poor excuse for customer service . Taking my business to someone else. Last minute had to buy here for a funeral. Bs. Overpriced should pay for the poor customer service.
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February 2023 by Mike Petty
When I went in they wanted to change all the colors I picked and when I tried things on they didn't fit. They told me I had no other options if I was renting. Friar Tux just across the street was much better. I recommend choosing them instead.
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January 2023 by JJ G.
Walked in and they were busy so I understand no one could help me at first. But I was there for 45 minutes and nobody helped me out. They looked over at me as I was trying on different suit jackets but no help at all. This place blows. Terrible customer service. Won't shop here ever. Take your business to someplace that knows how to give good customer service.
