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November 2023 by Robert Miller
After a bad experience here, I visited and had an oil change. It’s cheaper than the dealer.
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November 2023 by Don G.
GREAT service job on my 2015 RAV4 with 183K miles. I'd neglected a few of the standard scheduled services and my car was feeling it! Runs great now and no more worries. They even washed it for me. Thanks guys!
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November 2023 by Debbie Z.
I was looking for a reliable and trustworthy shop to take my 2013 Lexus. I was not happy on my last visit at the Lexus dealership's service center, so I looked on Yelp and the Buzz for recommendations. So today was the day that I took my car in. Jay helped me. He was very professional. He did a basic service and after letting him know of a couple things I noticed, they identified the problem. I appreciated the time frame, and urgency of my service. After working with my time frame we have scheduled the rest of my car's needs. I also listened to how they dealt with other patrons. In each case, they were professional and gave them options. I was impressed. I would recommend using KARCO.
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October 2023 by Marshall Adams
Great place! If you have a Honda or Toyota then this is your place! They are the best. They will take care of you and do it right!
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October 2023 by Izzy F.
Save your money and time. I was told by terry that they didn't want my business unless I scheduled more with them than an oil change. What ? I was referred to them by a client. I went once before for an oil change. I do need brakes done but was going to discuss pricing during this upcoming oil change appointment. I'm a small business owner. My mechanic is gone for 4 months and it's possible I may need a new mechanic. And referral 101 - I am a referral and would probably refer you another customer! What are you doing ! This sounds like a MONEY GRAB. I have been there once already for an oil change and now you don't want to do another because you claim if I don't schedule something else you don't like to just do oil changes. Now I have heard everything. Sorry i even went there once. Hopefully my client stops going once I share this experience. Good luck ! Glad all is so well you don't need new customers !
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September 2023 by Kris T
Great prices. Honest service
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August 2023 by Ashley Hoskins
My overall experience with this place was not the greatest. Only reason why i came because i was referred by another mechanic. I will start with the positive. 1. Love how they have a Drop-off/ Pick-up transportation service. Only 1 positive. The lack of customer service from manager Tery Beaver was disappointing. i dropped my vehicle off to get inspected due to having issues with the lights coming on. He informed me his technicians weren't able to identify the issues and to do a further inspection would be costly, which i declined due to the year of my car. Moving forward when i went to pick-up my vehicle he informed me " While they were wrapping up they triggered my Engine light to come on" (HIS WORDS NOT MINE) 1st he stated when i start driving the light should come off, Then turned around and said well maybe in a couple of days. When i proceeded to ask him questions he started to get upset and talking over me. Then i asked if he could write down the issue of the situation so i can have what happened in writing which he refused. Then proceeded to continue to talk over me and ask why i need it in writing etc etc. Please be careful when dealing with any mechanic especially the ones who only have GOOD REVIEWS and no negatives should've been a RED FLAG for me from the beg. Lesson learned.
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July 2023 by Ashley H.
My overall experience with this place was not the greatest. Only reason why i came because i was referred by another mechanic. I will start with the positive. 1. Love how they have a Drop-off/ Pick-up transportation service. Only 1 positive. The lack of customer service from manager Tery Beaver was disappointing. i dropped my vehicle off to get inspected due to having issues with the lights coming on. He informed me his technicians weren't able to identify the issues and to do a further inspection would be costly, which i declined due to the year of my car. Moving forward when i went to pick-up my vehicle he informed me " While they were wrapping up they triggered my Engine light to come on" (HIS WORDS NOT MINE) 1st he stated when i start driving the light should come off, Then turned around and said well maybe in a couple of days. When i proceeded to ask him questions he started to get upset and talking over me. Then i asked if he could write down the issue of the situation so i can have what happened in writing which he refused. Then proceeded to continue to talk over me and ask why i need it in writing etc etc. Please be careful when dealing with any mechanic especially the ones who only have GOOD REVIEWS and no negatives should've been a RED FLAG for me from the beg. Lesson learned.
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July 2023 by Samantha M.
Went for oil change and service. Excellent customer service! Did a great job and so much more affordable than the dealership. I will be bringing my car here from now on. Highly recommend!
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July 2023 by Lynn Ogburn
Thanks, Jay, Terry, Richard and team. You guys are the best. I may be seeing you again in the future.Service: Tire rotations
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July 2023 by Michelle S.
I have a 2011 Lexus that I love. She drives like a dream but needed brakes, rotors and alignment. Newport Lexus wanted a kidney so I asked around Orange and people overwhelmingly recommended Karco. Not only did they save me a BUNCH of money but they're way closer than driving all the way to Newport. Tery was very knowledgeable, low key and friendly. I got my car back quickly and she's back at the top of her game!!! :-)
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June 2023 by Rodger Huber
Thought I needed service, they checked it out and I didn't.
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April 2023 by Charles D.
Karco is awesome! Just joined the Karco family. Took my Prius there for an oil change and a minor inspection. Terry was so chill and awesome to chat with. Never pushed any additional services. Prices were reasonable and the work was spot on. I'll be definitely taking my cars here now. Thanks Terry and team!!
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February 2023 by Janice Nakaji
Great job done on my Mom's Lexus! The guy that helped us I believe his name was Terry, but I could be wrong was very helpful throughout the whole process. Customer service was very good!
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February 2023 by Daniel Palomera
This place is definitely a hidden gem when it comes to the atmosphere and custom service they provide. They even suggest some additional things that in the long term helps you save more for your vehicle. I would definitely recommend for sure if you have a Honda or Toyota vehicle to service it here, and on the plus side the prices are reasonable and provides a free car wash regardless of how big the service.
