-
August 2024 by chris tharp
I was forget to write up excellent reviews right away. Was in there a few weeks ago & the service was great. I never worry about if they're giving me the facts about my car. Been going for years & expect I'll continue.
-
July 2024 by Lois Austin
The best. Trustworthy.
-
March 2024 by Douglas Howerton
I took my Toyota Camry in due to a "check engine" light coming on and because there was an oil leak. It turns out that there was a leak from the oil filter and also from the radiator, which had to be replaced. The check engine light was due to worn out hoses in the emissions system. Everything was repaired and brakes and tires inspected as I requested.
I am very happy with the communication and professionalism I received from "Terry" during the process. For years I took my car to a Toyota dealer for service and was not happy with prices or attitude.
I will be going to Karco from now on and recommending them to friends. I felt that the service was great and the cost was very reasonable.
-
February 2024 by Aj R
The best place in OC for Honda and Acura service.
-
January 2024 by Garrett Rausch
Great place. My Dad referred me here to get an inspection done, and I will definitely be back for all my maintenance needs. Great service.
10/10
-
January 2024 by Steve Burd
My go-to spot for all my car needs
-
November 2023 by Robert Miller
After a bad experience here, I visited and had an oil change. It’s cheaper than the dealer.
-
November 2023 by Don G.
GREAT service job on my 2015 RAV4 with 183K miles. I'd neglected a few of the standard scheduled services and my car was feeling it! Runs great now and no more worries. They even washed it for me. Thanks guys!
-
November 2023 by Debbie Z.
I was looking for a reliable and trustworthy shop to take my 2013 Lexus. I was not happy on my last visit at the Lexus dealership's service center, so I looked on Yelp and the Buzz for recommendations. So today was the day that I took my car in. Jay helped me. He was very professional. He did a basic service and after letting him know of a couple things I noticed, they identified the problem. I appreciated the time frame, and urgency of my service. After working with my time frame we have scheduled the rest of my car's needs. I also listened to how they dealt with other patrons. In each case, they were professional and gave them options. I was impressed. I would recommend using KARCO.
-
October 2023 by Marshall Adams
Great place! If you have a Honda or Toyota then this is your place! They are the best. They will take care of you and do it right!
-
October 2023 by Izzy F.
Save your money and time. I was told by terry that they didn't want my business unless I scheduled more with them than an oil change. What ? I was referred to them by a client. I went once before for an oil change. I do need brakes done but was going to discuss pricing during this upcoming oil change appointment. I'm a small business owner. My mechanic is gone for 4 months and it's possible I may need a new mechanic. And referral 101 - I am a referral and would probably refer you another customer! What are you doing ! This sounds like a MONEY GRAB. I have been there once already for an oil change and now you don't want to do another because you claim if I don't schedule something else you don't like to just do oil changes. Now I have heard everything. Sorry i even went there once. Hopefully my client stops going once I share this experience. Good luck ! Glad all is so well you don't need new customers !
-
September 2023 by RICHARD LANSING
Honest, quality services provided.
-
September 2023 by Kris T
Great prices. Honest service
-
August 2023 by Ashley Hoskins
My overall experience with this place was not the greatest. Only reason why i came because i was referred by another mechanic. I will start with the positive. 1. Love how they have a Drop-off/ Pick-up transportation service. Only 1 positive. The lack of customer service from manager Tery Beaver was disappointing. i dropped my vehicle off to get inspected due to having issues with the lights coming on. He informed me his technicians weren't able to identify the issues and to do a further inspection would be costly, which i declined due to the year of my car. Moving forward when i went to pick-up my vehicle he informed me " While they were wrapping up they triggered my Engine light to come on" (HIS WORDS NOT MINE) 1st he stated when i start driving the light should come off, Then turned around and said well maybe in a couple of days. When i proceeded to ask him questions he started to get upset and talking over me. Then i asked if he could write down the issue of the situation so i can have what happened in writing which he refused. Then proceeded to continue to talk over me and ask why i need it in writing etc etc. Please be careful when dealing with any mechanic especially the ones who only have GOOD REVIEWS and no negatives should've been a RED FLAG for me from the beg. Lesson learned.
-
July 2023 by Ashley H.
My overall experience with this place was not the greatest. Only reason why i came because i was referred by another mechanic. I will start with the positive. 1. Love how they have a Drop-off/ Pick-up transportation service. Only 1 positive. The lack of customer service from manager Tery Beaver was disappointing. i dropped my vehicle off to get inspected due to having issues with the lights coming on. He informed me his technicians weren't able to identify the issues and to do a further inspection would be costly, which i declined due to the year of my car. Moving forward when i went to pick-up my vehicle he informed me " While they were wrapping up they triggered my Engine light to come on" (HIS WORDS NOT MINE) 1st he stated when i start driving the light should come off, Then turned around and said well maybe in a couple of days. When i proceeded to ask him questions he started to get upset and talking over me. Then i asked if he could write down the issue of the situation so i can have what happened in writing which he refused. Then proceeded to continue to talk over me and ask why i need it in writing etc etc. Please be careful when dealing with any mechanic especially the ones who only have GOOD REVIEWS and no negatives should've been a RED FLAG for me from the beg. Lesson learned.
