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November 2023 by Heidi Lopez
Very nice . Professional and good price .Thank you
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November 2023 by Info
Eliam and his team provided excellent service and turnaround time. We asked for a couple of things on tight timelines and they delivered speedily and their communication was great. I never felt out of the loop, they were always accessible, and very easy to work with. I will definitely be a returning customer if we have another job in the future.
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November 2023 by GOLD TEAM
Love working with Impressions Graphics LLC. I work a lot with Eliam who is stellar at his job and makes sure my orders come out perfectly. This company is a great partner and highly recommend them if you're looking for a print shop with quality work and amazing customer service.
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November 2023 by Mario Cruz
There is no better print shop than Impressions Graphics LLC. From the first phone call to delivering the final product, unique's hands-on and creative approach to printing is what sets them apart. They are always available to answer any and all questions and the experience was top notch! Will definitely be using them again for all my printing needs.
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November 2023 by Juan Castillo
Good work and excellent prices "best customer service I've ever experienced"""
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November 2023 by Juan Manuel Castellanos
? Amazing service, very attentive. Great prices. They met all my expectations for me and my business.
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September 2023 by Melissa Pace
Great Customer Service and FAST turn around! I ordered a soccer banner and the turn around time for a proof to print was less than 48 hours! I also realized I had made a spelling error that I did not catch in the proof and not only were they beyond kind and gracious, they were able to get me a new proof and printed banner in 48 hours as well! The banner looks terrific, the team loves it!
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July 2023 by JR Silva
Run away! Do not do any business with Impression Graphics LLC in Orange California.I am writing to share my recent experience with Impression Graphics and offer some insights that I believe are important to consider before engaging in business with them. Please allow me to provide a brief summary of my frustrating encounter.Regrettably, I must emphasize my disappointment in the unprofessionalism displayed by the team at Impression Graphics LLC, when dealing with me and my school. In an effort to be concise, I will outline the key points of my exasperating experience, which occurred at the end of May 2023.To begin, the CEO of Impression Graphics, misled me to secure my business. During my online search for solutions, he assured me on a Friday that I would receive proofs by the following Wednesday. Unfortunately, this commitment was not upheld, and no apologies or follow-up communication was provided. Consequently, the following Thursday, I found myself pursuing them for answers. Early on, I had explicitly expressed the importance of effective communication, given the geographical distance between us (Florida and California). Despite this, they persistently inquired about rush fees, a request I found unnecessary since the event was still two months away and an 8 x 10 banner seemed like a relatively straightforward task. I declined the rush option but requested regular updates on the project. Subsequently, I made the ill-advised decision of assigning them additional projects, aiming to consolidate the signage work in a single, convenient location. I explicitly offered my credit card for payment, assuring them that my school had the necessary funds and prepayment would not be an issue. Curiously, they never requested payment, leading me to believe they had no intention of fulfilling my orders.Their consistent failure to meet deadlines, coupled with proofs riddled with errors and a barrage of excuses over a 15-day period, left me exasperated. To compound matters, they had the audacity to mention that they had 17 orders ahead of mine. Had I been informed of this backlog from the outset, I would have reconsidered my options. Their communication skills are woefully lacking, and when confronted with this issue, they react defensively and exhibit an alarming level of immaturity. Frankly, their conduct reflects poorly on their print business, and I find it perplexing that they continue to operate. After waiting 15 days for updates they contacted me to retract the orders and leave me hanging with seven unfulfilled projects, I cannot help but feel that they have callously wasted both my time and money. Consequently, I am compelled to strongly advise against utilizing the services of Impression Graphics. Do yourself a favor and find another company to work with.RESPONSE TO OWNER: 1. I never said I worked for the school. I never said I was representing the school. I am an event producer. I have worked with many print shops in my day. And your folks handled things very poorly. Kept me in the dark and delayed production. I am only lucky to have time now, to go in another direction! My rage on the phone was caused by your terrible customer service. Had your company just provided a better level of service, which was promised, than we would not have had the heated conversation on the phone. Your company failed. I provided everything that was needed for the project to be executed wonderfully. I really don't know what happened on your end. I just know your business is awful. I am not a bad person or a negative person for saying so. In my opinion, your business is weak. And if you can't handle that, so be it.
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February 2023 by Lizeth Rodriguez
The communication is excellent. I placed an order last minute and the turn around time was amazing. Will definitely be come back!
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January 2023 by Nataly C.
I came in last minute, before the holidays and their customer service was incredible. they made me and my daughter matching sweatshirts! so cute! I'm glad I found them, will definitely be going back to them. Thank you!
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December 2022 by Jenniffer Roiz
I had an odd request of getting a date stitched onto a 6 inch stocking. I took them to Impressions Graphics and they were able to accommodate my request when 6 other companies said it would cost more than $100 for both stockings. Their customer service was impeccable as they kept me informed of the status of my order as it was slightly more difficult than anticipated. I picked them up and they were absolutely perfect to me. They will never know how incredibly special these stockings are to me and how their small act of kindness meant the world to me. These stockings are meant to commemorate my 2 angel babies that I lost earlier this year and now I can hang them with the rest of our family. Thank you so much for what you were able to do.
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December 2022 by Raquel N.
Really enjoy going to IG for our t-shirt printings. I usually place small orders and they're always willing to take no matter how small. The quality of the t-shirt printing is excellent, always looks great, and quick. Jackie is great to work with and places great detail in each order we place.
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November 2022 by Antonio Kirby
This store stole my money. I placed an order almost 2 months ago, and paid for my product the same day. I have called multiple times and they still have yet to produce my product. They continue to say they will ship but here we are still haven’t received the hats I ordered.
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September 2022 by Christine L.
They are a wonderful company with competitive prices. I came in for a same day print and they were able to accommodate me. I appreciate them being able to get it done. They do quality work. Amazing customer service!
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September 2022 by Constance G.
We've been using impression graphics for soccer banners, jerseys and personal items as well for many years. Always great customer service, quick and reliable and never disappoints. Highly recommend their family owned business.
