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February 2024 by Barret T.
Pro ordered a game here because I had gift cards to use. They were closed when I went to pick it up. Called another GameStop and the dude there said he had one but I'd have to buy it. Kind of a raw deal for anyone who wants to get their fane the day it came out. If I didn't have gift cards I wouldn't waste my time in this joke of a store.
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December 2023 by Jay O.
Great to support local brick and mortar. My son was looking for the Pokemon Trading Card Game: Crown Zenith Elite Trainer Box. It's offered online but it's better to get in person because I was able to pick up extra Paradox Rifts Booster trading cards. The salesperson was super friendly. And to top it off the box set was on sale at GameStop versus other companies.
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December 2023 by Jerry Aubrey
Unfortunately, I have Xbox360, and they have almost nothing in store for the platform. No controllers and little stock in games
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December 2023 by Ryan Jensen
What store opens at noon? That’s ridiculous.
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November 2023 by Nisarg Dave
Horrible service by guy name Jordan. Just left GameStop 20 minutes ago. I bought a game for my son. I told him I had Xbox series. He got me the NBA 2K 24. When I got home, I realize the game console only takes digital games. I called the store right after told him about the situation. Number one extremely rude over the phone. Didn’t want to take any responsibility. Telling me as a consumer. I should know what I want to buy. I called the store he tells me he doesn’t have time for this and hangs up my call 2 times. I went back to the store. Still being rude to me when I walked in. When I told him customer service is part of your job. He tells me he’s trying to quit this job. This happened at 3:30pm on 11/17/23
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September 2023 by Mark B.
Gamestop advertises a new Xbox S 512GB on their website on sale for $249.99 from $299.99. The website states it's not available. However, this location had some Xbox's. The clerk was great until he called his boss to get her approval for the sale. She refused to allow the sale at the price advertised on the website and gave excuses to justify her decision. At one point she even said they don't price match items listed on the GameStop website. Confusing to say the least. Didn't see anything on the site to suggest this to be an online price only.
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September 2023 by Kathy O.
We pre-ordered the regular version of Mortal Combat at this store on 9/16. I realized it came out 2 days ago. I called and they didn't have any left. No one called me to say it came in even though they said they would. This store is not run well. I had to call many places before finding a copy of this new game.
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September 2023 by julian g.
very rude service, didn't feel welcomed. felt as if they were discriminating us. overall just bad experience and won't be returning.
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July 2023 by Brandy Gonzalez
Great location and excellent customer service
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July 2023 by Wellington C.
Back in may i came here to pick up an item that i preordered since my local shop ran out of this item. Since i was heading out of town and preorders must be picked up in 7 days i was really dissapointed that on the day i was able to make it over the place was not open during normal business hours. By the time anyone showed up it was about 12:30pm and they told me that i had to wait at least another 30 more minutes for them to be ready to take any customers. I dont think im the only one to experience this as there does appear to be plenty of other yelp reviews in regards to the same issue. After this experience i definitely will not shop at this location again and just stick to the one in Irvine or order online.
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June 2023 by Michael D.
It appears as if the staff at this location open and close shop at their convenience. I went in for a trade in while the store was open and was told the trade in system was closed down already? Do they not know their own business hours?
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May 2023 by Rose K.
I got here and there is a sign on the door that they will be back asap. I came from far away and I come across this .. very frustrated that I have to wait an hour for someone to help me. Clients outside waiting and no one is here.
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March 2023 by Charles Mendez
Gave me excellent customer service with average prices.
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February 2023 by Winston Vega correa
Staff was super friendly i got gta v on the xbox 360 it is in the most amazing condition 10/10 experience for me will definitely come back to buy a LOT! Of xbox 360 games.
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February 2023 by Marshawn H.
This is sadly one of the last GameStops in my area, so I always try to come here to buy new games. The staff are always friendly and efficient when I go. The only bad part about this location is that the parking lot is hard to get out of.