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October 2023 by Olivia Melford
I hate to leave negative reviews, but I absolutely DO NOT recommend shopping here. Unbelievable LACK OF RESPECT or regard to customer service in fixing an issue - product not as described and the way it was sold to us.I bought a glider from furniture city, floor model was 50% off but was upsold to buy full price. Salesperson showed me a fabric on the floor and said this is what my chair would look like, arrived completely different (grey not white) and they refuse a return, even though the photos look totally different online. Regardless of photos, we clearly asked sales person for white/tan. Took no responsibility, and I repeatedly had to call into their customer service to even hear back. They claim we should've been asked to confirm color on delivery (we weren't). I also found the product I bought for $150 cheaper online and they won't credit or price match. Won't exchange or refund, and have only offered me a discount on future purchases, which I obviously won't be using. So sad to see a company not care about customers and service, at such a vulnerable time in our life expecting a baby.
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October 2023 by Y
These people are liars
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June 2023 by Tammy H
Great family-owned business. They have amazing service and prices are extremely competitive. The owner is friendly and extremely knowledgeable. Able to get furniture quickly and great delivery and assembly service. They sell bean bags which are extremely hard to find. Also great kids furniture, space saving furniture, bunk beds wide selection of children's furniture. If you are shopping for kids, dorm room furniture, space-saving furniture mattresses, futons, dressers, mirrors desks and pretty much anything you need to furnish your home! Also if they don't have it they can get it fairly quickly. Wide selection a lot of options. I highly recommend this store for all of your family furniture needs. Will definitely be back to Furniture City in Orange ?Jose and Diego delivered and set up my furniture quickly they were on time and extremely professional. Thank You for the great service!
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March 2023 by José Ayala
If you are looking for a futon, bean bag, or kids bed, including bunks, stop here. On my visit, I was greeted by Jose. I told him what I was looking for and even though he didn't have it in stock, he was catalogs of items I was looking for. His price is very competitive to online retailers. He even worked out a deal to which I couldn't say no to. I am very satisfied with every aspect of my purchase, including delivery and setup. I highly recommend this family owned business, you won't regret it.
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March 2023 by Kathy George
We ordered our new futon mattress and cover Tuesday, and it was delivered on Thursday! Jose at store so friendly and knowledgeable, delivery man, professional and friendly! We love the quality and service! Looks great! Support our local businesses!
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March 2023 by Jose A.
If you are looking for a futon, bean bag, or kids bed, including bunks, stop here. On my visit, I was greeted by Jose. I told him what I was looking for and even though he didn't have it in stock, he was catalogs of items I was looking for. His price is very competitive to online retailers. He even worked out a deal to which I couldn't say no to. I am very satisfied with every aspect of my purchase, including delivery and setup. I highly recommend this family owned business, you won't regret it.
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February 2023 by Noosheen S.
Excellent service and prices at this store. Jose was extremely professional & helpful. The gentleman (I don't remember his name) who delivered the box foundation to my home was also very professional.
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February 2023 by Ricardo C.
Came in to look at a specific couch and was greeted by Jose with no pressure and all answers. New some info on the couch and worked with me on speedy delivery that worked with my schedule. I would highly recommend checking out Furniture City next time you are in need of a specific piece of furniture. I'll definitely be coming back next time I'm looking for a new couch. Thanks again Jose!
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September 2022 by Quin Minty
We just bought a dresser for my daughter. Nice dresser with reasonable price. Customer service are great. Delivery was on time. Jose the owner is very friendly and helpful.
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April 2022 by Angie A
We had a great experience 2 months ago with Jose at Furniture City. He was so nice & professional.He took his time and helped us find exactly what we were looking for. We purchased a Cal King mattress and new bedroom set and we love it!! Beautiful, sturdy pieces that look so great in our bedroom.I just went back today and purchased a beautiful mid-century modern dining table that is going to be an awesome addition to my home.The best part was only having to wait a few days for all the furniture! No waiting months and months like the large furniture chains!!!Thank you Furniture City for your great customer service and quality furniture.
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July 2021 by Bridgette McGee
It's not what i thought it would be
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November 2020 by Jeaniene C.
This store is great!!! I came in with a specific want and the owner went above and beyond to make a special futon and cover. He did everything as promised and on time. I will be a customer for life!!!! Thank you Jose for the excellent service, your store is the best!!!!!
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October 2020 by PazYamor H.
They have a great selection of furniture and here for the giveaway too!! They have incredible prices! Good luck to all!! IG -meatmehalfway
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September 2019 by Sparkle Lorance
What a cool place! This is where you go once you've graduated from IKEA. Still somewhat reasonably priced and great quality with unique designs. Go here just to window shop and get ideas if anything else.
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June 2019 by Elsa T.
Loved the costumer service and the variety of futons, and home furniture. Jose was extraordinary find the best futon for my needs. Selected my item and I'm able to enjoy it very next day.