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October 2023 by Colleen Kelly
Bad experience - don’t recommend shopping here. Bought 2 shirts there on Sat, realized a couple hours later that one of the shirts had a quarter sized hole in the back shoulder seam. Went back to the store that same day, and was told that they have a no refund policy. Period. Even if the merchandise is defective. I can understand a small business like this having a no refund policy as a general rule, but to not offer a refund when the clothing is defective is outrageous and the worst customer service. They offered me store credit but I was visiting from out of state and store credit does me no good. Disgusted by this whole experience and will not be shopping here again on future visits. Buyer beware!
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August 2023 by Jo Anne M.
Fun, high quality clothing, but certainly at a premium price. I've loved every piece. I've purchased from them. Do not like their return policy though, no cash back.
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May 2023 by Erica D.
Cute selection, friendly staff. Doesn't permit returns though which I think could be advertised better before purchases.
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March 2023 by Jan K.
This is a cute store for us older girls lots of quality and but still very cute clothes......wish I had taken pictures of the clothes I liked... anyway, the staff was friendly....met us at the door... offered their service...and told us they were there to help... Again street parking is tough but hang In there.... It's a great street to shop and eat....
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February 2023 by Madi Turner
Michelle made our entire day! She was such a joy to speak with and extremely helpful. She grabbed lots of adorable pieces to recommend for my upcoming honeymoon. I cannot stress enough how amazing she is!
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October 2022 by Denise Marks
Very cool and stylish clothing, hats and jewelry! The staff is very friendly too!
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September 2022 by Connie M.
So disappointed with this store. Terrible customer service for a long time customer. Refusal to make an exchange or store credit for a purchase that they failed to put my name in their system on. Not the customers fault. Will never shop here again. A boutique shop should know how to treat their customers that pay boutique prices. Sad but never again.
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August 2022 by Anne Caples
Great stuff, different. A little pricey.
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February 2022 by Charlie M.
Went in the other day for the first time and was assisted by Hailey with the short hair. They were so fun to talk to and went above and beyond with helping me pick things out to try on. It felt like I was shopping with a cool older sister, which was really appreciated considering I wasn't feeling all too confident in my appearance that day. Thank you
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January 2022 by Betsy Kenvin
Today I was browsing in the store location in La Jolla . I was visiting my mom who lives a few blocks away , and this is where I grew up. I entered the store and the sales person didn’t look up from the counter but gave me a “welcome” . Not engaging . I was the only person in the store. As I browsed , she made no effort to interact with me . I liked the look of the store and was considering buying a purse. I tried to engage with her , asking if this store was a chain or boutique . She responded it was a chain and then returned to the counter to look at her phone. I continued to browse ( she totally ignored me ) Two other customers entered the store - she greeted them in the same manner , but then I heard the customer ask the same question - is this a chain store? And her reaction was completely different . I wondered why she was so engaging and nice to them,and basically rude to me. Well , when I looked at them it was obvious they were super stylish and appeared to have money. I was in more casual walking attire , and recovering from hip surgery so trying to walk around in heels and even wearing jeans was not comfortable . I’m not wealthy , but I was looking for a purse, and I liked a lot of clothing that I would have been willing to spend money on. Another more casually dressed, over weight woman came in and was also ignored and seemed to feel uncomfortable , and left. I have been in high end retail for over 30 years , and learned to always treat customers. equally- you don’t know if your customer is a millionaire , a lookie Lou or a poorer person looking for a splurge . Even if you think a person is not going to buy , you are there to engage, and at least be polite. I left ( still ignored ) was not given a thank you or have a good day. And the irony was the giant sign posted on the door looking for employees . Customer service , engagement , etc at the top of what was to be expected for the job. The employee at this location did none of this. The store was well merchandised and I liked the inventory, yes many items were not in my price range , but I did not deserve to be treated as a non- customer based on my looks or attire, so now your company has lost a potential new customer. I was in the store Friday , Jan 28th around 11:30 am. My sister arrived later that day and I told her of my experience , and she said. -Well, I won’t be shopping there. And she could have purchased whatever she wanted - so your company missed out - Don’t judge a book by the cover . Hopefully the new hires won’t be rude and snobby as your current employee.
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January 2022 by Vicky Aase
Extremely disappointed! Bought over $200 worth of clothing for a Christmas present on 12/20. When we attempted to return the items on 1/24, they said it was 4 days beyond their return policy and wouldn't even allow store credit. So silly because we probably would have bought even more clothing beyond the store credit. Always loved their clothes and have modeled for them in a large fund-raising fashion show. My Assistance League colleagues have previously worked at Sunny Days and I have purchased clothing there and held the boutique in high regard. However, this experience has really soured me and I will never go in there again. Rest assured, I will pass this message along to my ALCV members.
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September 2021 by Barbara Hutchins
Wonderful store! I can always find something I love here. They have an especially beautiful jewelry case, really unique pieces.
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August 2021 by P N.
This shop has a great selection of unique clothes abs accessories, and the customer service is exceptional. Lots of great brands, sizes, and colors to choose from. I will definitely be going back!
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April 2021 by Moesha Crosby
I am so happy I found this online boutique! They have the most beautiful trendy clothes that come in multiple sizes. They ship out right away, and I get my packages so fast! I get compliments all the time. Plus, they get in new styles almost every day! I would recommend them in a heartbeat.
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April 2021 by Martin Tillman
Not only is everything so cute, but the customer service is also the best I have had! If I ever have a problem, they are super fast at responding and fix the problem right away. The clothing is of great quality, and everything fits as it says. The shipping is free and super fast. I recommend shopping at this Boutique!
