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October 2023 by Annie Adventure
The girl at the register lacks customer service, looked very bored. When I asked for sauce she just pointed as she walked away, not a single word. HORRIBLE SERVICE!!!
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September 2023 by sandy wisler
This site messes up orders multiple times. Use another
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June 2023 by Rose Y.
This place has the worst customer service ever. The girl cashier is so rude and gives the customers attitude while ordering. It's really hot inside, Corporate should give this place a surprise visit so they can see how it's being run by the employees that don't care about the customers. I'm pretty sure this place will close soon do to no customers wanting to eat here. I will never come back to this place again.
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June 2023 by Christian R.
6/13/23 @ 12:30 pm - Imagine being treated like a complete nuance the second you walk in the door? Well, that's what you get at this location. I've visited twice, and each time the cashier greets me with 'What do you want?' with a ton of attitude. I thought the first time was a fluke, but today it happened again. If your employees don't care about service; what are the odds the cooks care about food safety and quality...? It's not likely. It's a bummer because I typically love flame broiler, and I go to that Starbucks often. Please retrain your staff.
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March 2023 by Anthony Torres
I always enjoy a chicken, rice & veggie bowl.
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February 2023 by S Hallow
Food was fresh, delivery a bit slow, but overall I wasn’t disappointed.
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January 2023 by Sandy B.
Great place located in a small strip area with limited parking. Food tasted great! Fresh ingredients and is served up quick. You can add their magic sauce or hot sauce on at their sauce bar. White or brown rice options. Green onions can be applied on top for no additional charge. Friendly service and a nice, clean, open area.
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August 2022 by Jacob Gonzalez
Would be give 5 but girl’s customer service is horrible. She might as well have tossed my bowl in my direction I can tell It’s not a bad day bc I have been here a couple of times and it’s always the same poor attitude.
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July 2022 by John R.
25.00 for 2 regular bowls. Regular cook left because owner was cheap. He was friendly and cooked amazing bowls. New cook is grumpy. No more Broiler on Tustin for me.
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February 2022 by Debra Choi
Always perfect, super friendly staff! Very clean for dining in!
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January 2022 by Lisa I.
My son can't get enough Flame Broiler! We don't eat in the actual restaurant, we usually get it to go or use a delivery service. It's always so good, the rice is cooked perfectly and the chicken tastes great, so much flavor.
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November 2021 by Chris P.
Food was great here, they cooked my chicken well done like I asked for and the vegetables were piping hot. The rice was made perfectly also so not much to complain about the food. Customer service was nice and polite. The only reason for 3 stars isnt about the food at all the food is great it was just so hot inside the restaurant it felt like i was eating next to the oven plus the ceiling fans were turned off! The restaurant was somewhat clean just a few things on the floor and my table was very wobbly but overall again the food is very good.
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July 2021 by Jorn Henderson
Google Guide LvL10 Review-Highly Recommended locationBeen customer since opening years ago.Keep this eatery as a go2 fore very good reasons...some examples:-Very accommodating w/ meal orders-asap cooking time-deliver w/ most food service bizs-eager & kind to offer extras-customer service is excellent-cost of meal is great value $ ?
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July 2021 by Alex Kosareff
Best bowls around. Highly recommend this Flame Broiler.
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June 2021 by Retro Funk (Retro_Funk)
The food was good the place is clean. The cashier was a little awkward but that's to be expected free kid holding down his first job I suppose. The whole thing took less than 20 minutes from the moment we ordered the moment we got back in the car. I do recommend this Flame Broiler. But me my wife and kids just love teriyaki balls like that so check it out anyways.:-)
