-
January 2024 by m.corrigan
They did a great job fixing my car and returned it cleaner than it’s been since it was new! Alondra was amazing to work with. She kept me informed every step of the way and even kept in touch with my insurance company to be sure there were no problems.
-
January 2024 by Marleen Arranz
This share is from the driver Mario. I was impressed with the service & attitude of the crew. From arranging my rental up to pickup of the vehicle. Kudos to the staff at the Orange location. Particularly Ashley and Alexis plus the rest of the crew at the back. Thank you. And have a Merry Christmas and a Happy new Year.
-
December 2023 by Aiah Smith
My car had some decent damage done to it and not only did they fix what needed to be fixed, they finished earlier than expected. I was updated every week and my car looks good as new. Was super stressed about the process but they made it super easy. The staff are also very kind. Would absolutely recommend.
-
December 2023 by Melissa Magana
Car looks great. Got updates twice a week while my car was in the shop. I also got my car back earlier than expected. Very friendly and very good communication.
-
November 2023 by Monique Hopkins
I was so excited to receive my Toyota Corolla in excellent condition, the body work and paint job was superb, Im very pleased and happy with the outcome. Also the Customer service was great! A+++Thank you!
-
November 2023 by Allison Watanabe
I had been rear ended and needed to get work done on my car. Fix Auto took care of the insurance and ordered all the parts I needed in a timely manner and got the car back to me quickly as well. Giving 4 stars because there was a piece of the back bumper that kept sticking out, and we had to go back twice to get it adjusted, but it kept popping back out. Finally, they ordered an internal part and replaced it. It seems to be staying put now!Overall, I would recommend fix auto. It was definitely frustrating having to go back 3 times after, however.
-
November 2023 by James A.
I got in a wreck about two months ago. My insurance referred me to this establishment. I honestly loved how they handled everything. From me calling almost everyday and to the end result of my car being fixed and looking like it was never in an accident. Shout out to Alexis and Ashley, both of which are the only ones I talked to about the repairs and how long I would be waiting to get my car back. I appreciated all they did to get it done on time and still runs like it did before the accident. Every time I called they were always professional and I appreciated that. The only bummer was getting my car back and my battery was dead, I ended up having to get a new battery. I called them and let them know I had to buy a brand new one, they honestly gave me $200 back for the battery and it was way more than I expected to get reimbursed back. I'd recommend this auto shop to anyone and I'd go back to them again.
-
October 2023 by Javier Valdez
Took my vehicle in for repairs. Took almost a month for my suv to be ready and it wasn’t a big repair, just the passenger door. Their parts department or whoever they contract with was the reason given to me as to why my completion day was delayed four times. Wrong parts or damaged were the reason they gave me. They also don’t open on weekends so that’s a negative. Just got my suv back today. I wouldn’t recommend this place at all.Services: Painting
-
October 2023 by Derrick Urbanczyk
Fix auto was very friendly and did a wonderful job on my car. They also,detailed my car which was nice. I would highly recommend fix auto.
-
October 2023 by JAC
They will take care of you and most importantly your ride (car). Have taken multiple cars there to be repaired. Good people quick service.
-
October 2023 by Rachel P.
I had the catalytic converter to my Prius stolen so I went through Mercury insurance. They were extremely helpful and recommended me to Fix Auto - Orange. I called them and was able to bring my car in quick after speaking with Gionne (not sure if I spelled his name right). I spoke with Ashley, Nicole, and Gionne and they were all so friendly and worked very efficiently. My car was returned to me two days later! She was even washed and clean! Highly recommend this place. *** Side note if you have a Prius, be careful out there, catalytic converters are getting stolen!
-
September 2023 by Luis Higareda
Great service over and beyond very pleased w the staff and making sure I was happy with my vehicle.Services: Painting
-
August 2023 by Mike and Andrea Buckley
I had to get a rear bumper replaced from an auto accident, FIxAuto Orange was recommended by Mercury Insurance (other parties insurance co). When I picked up my car there is chipped paint/clear coat missing by my driver door handle, part of the door where someone would grab the door if they didn't use the handle. When I discovered this, I called FixAuto and spoke to Ashley then Alyssa and provided before and after pics, clearly showing the clear coat wasn't chipped when I dropped it off. They said it wasn't FixAuto who did this but what it is is "clear coat failure from a recall on my car"...No way!! There is no recall on my car's paint. I've had my car almost 6 years and all of a sudden while it's at their shop this happens and they won't acknowledge. For them to come back with that response right away says they don't want to take ownership.Also when my car was there, they mixed up my car up with another car that was the same make/model and were giving me wrong estimated times on repairs. Ashley even said she went to my car mistakenly to try and open it when the other person came to pick up my car and didn't know why the key wasn't working. Ridiculous!
-
July 2023 by Dennis
Minor body repair -They scheduled a drop-off date. Kept me updated by text and then phone calls with specific details. Had car repaired and Ready in two days. Car was cleaned and washed !Very nicely done & employee were all pleasant and focused on customer.Thanks all aroundServices: Painting
-
July 2023 by Nena Lopez
I appreciate the txt message to notify me how the work on my car was going. Employees at fix auto orange have great customer service. From start to finish I’m really satisfied with their service.Services: Painting
