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March 2024 by Jennifer W.
I had a fantastic experience at this Firestone location. The staff was friendly, knowledgeable, and went above and beyond to ensure my car was taken care of. The service was quick, efficient, and reasonably priced. I highly recommend here for anyone in need of automotive repairs or maintenance. I will definitely be returning for all my future car needs!
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March 2024 by Kyara R.
Freddy is the best of the best. Honest work and awesome man of God. He's been helping me out for almost 15 years and has never disappointed me. George and Nizbeth are always kind to help me at the front when I need it and are good at making sure everything gets done in a timely manner.
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February 2024 by Taletta Hankins
I Eric Bible would like to thank Freddy, Gary and whole staff for great customer service and professionalism. I highly recommend Firestone in orange ca to handle All automotive issues
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February 2024 by Taletta H.
I Eric Bible would like to thank Freddy,Gary and the entire staff, they exemplified great customer service and professionalism. Lastly i highly recommend Firestone in Orange ca to all handle all automotive issues
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February 2024 by Sandra L.
Showed up on a rainy day, it was coming down hard, Freddy was the first to great me, and he was super kind and professional. He took his time to explain to me how they would go about running a diagnostic test and then let me know what they find. For not having an appointment and just dropping in, I was surprised with how quickly they turned things around. I needed to replace the fuse for my sunroof which was leaking! They replaced it for free and did a full inspection all within an hour of me being there. I appreciated how honest and accommodating Freddy was with me, it's people like him that ensures good customers keep coming back. Thanks for taking care of me and my Tahoe!
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February 2024 by Weston Mix
I’ve been going here for a few years. They’re awesome! Even if a challenge comes along, they make it happen. Very friendly staff and it’s always nice and clean in the customer waiting room. Fred & Gary, the managers at the time of this review are personable and easy to communicate with. Nothing but good experiences.They’ve replaces an axel on my model S as well as breaks and tires, done breaks and tires on my Silverado as well. As well as full set of tires on 2 other cars. I’ve been there a lot. ?
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January 2024 by Norman Balza
Not only tires but repair and open on Sunday
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January 2024 by Daniel
The kind of place were you feel like they only did 1/2 of the work but charged double
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January 2024 by Eileen Roys
They were quick, showroom was clean, very friendly crew. Oh yeah and restroom was clean always a big plus, specially in a shop ?
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January 2024 by FAISAL MASRI
This Place is Great Honest Mechanics
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January 2024 by Jo Anna C.
Jorge was friendly and knowledgeable. I did not have an appointment and my car was done within a few hours.
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December 2023 by REBECCA TEJADA
Freddy and his team always take good care of me. They always help me right away even if I show up without an appointment and their lot is overflowing with business.A big “Thank you” to everyone who helped me yesterday.
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December 2023 by Nick C.
Extremely terrible communication, service, and dishonest. I have a vehicle in a fleet program so I came to them as recommended for a screw to be repaired in my rear left tire. With no consent or communication they hoisted my truck up on a lift and did an oil change on it ONLY because they wanted to bill the fleet approval. I never once said the word oil change, I came to a tire shop! I will never come back to Firestone. Go to American tires down the street where I take my personal vehicle. They have always offered free puncture repairs and service in a timely manner with a smile. I was quoted 45 minutes for a puncture repair turned into 2.5 hours and an oil change I never approved!
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November 2023 by HongCack
Called in to schedule an alignment. Apparently for alignments they only do “Toe” adjustments. But not caster/camber. Wouldn’t trust my vehicle at this location. If you don’t fully know something you shouldn’t answer to a customer. I’m not going to wait on the phone for you to ask your superiors.
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November 2023 by Bryan J.
They suggested paying over $900 to change my alternator. Took my car to another shop for a 2nd opinion and they said my alternator was fine