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December 2023 by Chris Felicijan
Logan was polite, friendly, helpful, knowledgeable, and was able to fix my problem. He is an excellent representative of Done-Rite Plumbing. I am very pleased with the service.
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December 2023 by Amanda Allen
Done-Rite Plumbing is the only plumbing company I use! Fast, reliable, affordable service, and the team members I've worked with have always taken the time to explain the problem and solution in a way I can understand. My water heater burst, and Dave took the time to help me understand the installation standards and had a technician out to me the next morning. Danny, our technician, was thorough and friendly, and even connected me with a great water damage restoration company who responded same-day! I was overwhelmed by the emergency, but the Done-Rite team's experience and knowledge really put me at ease.
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November 2023 by Cathy Gerrard
Highly recommend Logan and the Done-Rite Plumbing company. Service and knowledge by Logan were outstanding.We needed a sewer inspection but no clean out was available. Logan was determined to find another option. After 3 separate attempts he was successful in showing us a video of the main sewer line. We also asked him to bid on several other plumbing repairs needed and he did so without any extra charges. Great experience!
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November 2023 by Christina Lee
We have used Done Rite before to fix our main water valve a few years ago and we called them again to have our tankless water heater replaced. Tiffany was able to have Dee come out and give us an estimate that same morning. He was very knowledgeable and went over the pros and cons of different heaters and what would work best for us. After giving the go ahead, Christian and Jon showed up a few hours later with all the necessary parts and equipment to change out the heater. They were also able to install a water softener system the same day! Everyone was friendly, professional and they were able to answer all of our questions. I highly recommend Done Rite Plumbing!
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November 2023 by Tamara Boyd
I've needed Done-Rite services a few times over the last four years or so, and each time I've been extremely impressed with the quality of the work. The guys are uniformly prompt and friendly, they provide straightforward assessment of the problem and costs for repair, they are always willing to discuss pros and cons of various remedies for more extensive issues, and they do a great job of cleaning up when they're finished. Today Logan and Jon installed a clean-out for me in the crawl space beneath the kitchen -- extra-dusty project for them but one that specifically avoided cutting into the wood siding of my historical home. Very much appreciated! Excellent work once again.
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November 2023 by Gene Mahaffey
Your service rep was very professional, very clean, prompt and knowledgeable. He was a pleasure to deal with. Thank you so much. I did think it was a bit too expensive, due to the labor being so little and parts were less than $60.00.. yet I do understand you have a large overhead. Overall I'm very pleased and I wouldn't hesitate to recommend or use you again
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November 2023 by John Ibrahim
Done-Rite did it again! They were truly knowledgeable, curious, very professional, and trustworthy. Needed them to repair shower/tub low pressure issue and they didn't disappoint. This is not the first time I have written a review about Done-Rite but felt the need to write again because they deserve it. I will not call another plumber for all my plumbing needs.
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November 2023 by Stephanie-Jason S
We had a really awful situation with a rotted pipe that was original to our house (1946). Turns out it was busted then encased in cement to “fix” the poor condition of the cast iron pipe. Our toilet wouldn’t empty (so fun) and we called Done Rite Plumbing & Rooter and Christian and Jon were soon on our doorstep. They were able to get it cleared (yay!) but showed us with their camera the condition of the pipe, it was at that point we needed some guidance on what to do-Jon and Christian walked us through what we might want to do to remedy our situation. They were incredibly professional and knowledgable, friendly and personable. They got a us a quote which we were comfortable with and they scheduled the service just days later. After the job they showed us before and after pics, showed us the rotted pipe and we feel 1000% better about our older home and its inner workings. Thank you to Christian and Jon for making this a seamless process. 10/10, we recommend Done Rite P&RServices: Toilet repair
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September 2023 by Randi O
I purchased a faucet from home Depot for my kitchen sink, and I hired a done right plumber to come and install it. It turned out that there was a bit of a nightmare under the sink with frozen / corroded pipes which he set about fixing. When he went to install the faucet a crucial piece was missing out of the box. At no extra charge, he ran to home Depot for a replacement faucet and sent me a receipt. He installed it and everything's working beautifully. He basically stayed an hour or two longer than anticipated. The company could have up chargedme for the extra time, and they could have marked up the faucet they had to go get, but at the end of the day a happy customer can make or break a business. This is the third time that I've used Done Rite plumbing and I would use them again. Kass was professional, courteous and most of all a fabulous plumber!Services: Plumbing pipe repair
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September 2023 by Christine Favro
Joseph was early to appointment and conducted initial inspection and advised what needed to be done. He gave very good advice and proceeded to replace toilet with a higher quality toilet - overall this came in at a lower price than if he rebuilt existing parts! Very pleased. He was clean professionally and very prompt! Definitely recommend.
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September 2023 by Maria T
From the very first call i made due to finding a water leak on our floor, Joseph was quick to respond to our calls and texts, and explained clearly every step since we were new to this situation. He was the plumber assigned to us and he represented the company very well. We ended up having to repipe the whole house due to old corroding copper pipes. Joseph helped us understand the process and made himself available from beginning to end. He is very professional and went above and beyond to help us out. Behind every great company are its hardworking employees who represent them.Services: Water heater installation
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September 2023 by Jo B.
When I say upsell I actually mean trying to charge two or three hundred more dollars to "clear bathtub drain" when the only issue was hair wrapped around bathtub drain plug. I had already paid a lot of money for main line hydrojetting during the same service appointment.
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September 2023 by Elizabeth A.
My experience with Done Rite Plumbing was exceptional from start to finish. From the moment I contacted their office to the completion of the job, they were courteous, efficient and reliable. Everyone I spoke to was very professional and knowledgeable. The manager actually came and explained everything to me in person. I would highly recommend their services to anyone in need of plumbing assistance. I especially want to recognize Christian, who was my main point of contact throughout the process. Him and his team went above and beyond to ensure my satisfaction
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September 2023 by Asal K.
Logan and Jon left just left my house after 3 hours of hard work opening up the drains in my backyard. This was the second time I hired a plumber for the same job because the previous plumbers did not finish the job right. These guys were on time, worked very hard and were very knowledgeable and professional! I will be calling Done-Rite plumbing from now on for all my plumbing needs. Well done guys
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September 2023 by Luna Liu
Joseph supposed to give estimate, when he learned our project is blocked by a gas pipe, he immediately offered a same day service to unblock. Within a couple of hours he got the parts and had it done. It was amazing to see such a quick response and professional work. Not only the part he fixed, he also pointed out others which needed attention. We are so happy to find the right guy Done it Rite. Highly recommend Joseph for your plumbing needs.Service: Plumbing pipe repair
