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March 2023 by HANG HOANG
I have been a repeated customer from the time we bought the house to refinance and get cash out. Natalie is a very honest and supportive person. She is willing to go above and beyond to get you the best interest rate and make the transaction smooth. Highly recommend her service!
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March 2023 by Hannah L.
I have been a repeated customer from the time we bought the house to refinance and get cash out. Natalie is a very honest and supportive person. She is willing to go above and beyond to get you the best interest rate and make the transaction smooth. Highly recommend her service!
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June 2022 by Mike A.
Thank you Natalie for being so wonderful and gracious to me during the entire process!" "Thank you from the bottom of my heart for all of your help to get the Home loan and for assisting us with all of the papers. It has been a pleasure to work with you!"
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May 2022 by Tiffany P.
Natalie was such a pleasure to work with. She came highly referred. She sold our house on a Monday, and that same week we opened escrow on our forever home. She walked us through every step of the process and made selling/buying our place seamless. 100% would recommend Natalie and use her for future real estate needs
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October 2020 by Vivi Y.
I heard glowing reviews of Natalie from several family members who had also worked with her on refinancing their mortgage loans. From the initial email contact through the whole process, she was incredibly fast, responsive, caring, and hard working. I am not a person who works in this field nor knows the process well so I appreciated all the knowledge and expertise she provided in answering my questions, offering information about the considerations of different decisions, and highlighting points that she wanted to be sure I was fully informed about. I appreciated that she worked hard and gave extra touches. For example, she frequently touched base with me to make sure I was clear about what information needed to be submitted and made sure the loan was going through each step of the process. I also had an unexpected delay arise due to the COVID pandemic (so 2020), and Natalie went ABOVE and BEYOND to make sure my loan closed on time, including finding and working with people outside of her network since I live in the Bay Area. On top of all that, I got a very low interest rate for my re-fi and am going to save a lot of money long-term! I can't say enough positive things and highly recommend her services!
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March 2019 by Emkay Le
Natalie Tran from Firstrealty Tree is the best agent/realtor you could ask for. It won’t be a smooth transaction of selling and buying the property without her support and guidance. Natalie has gone above and beyond to ensure all our questions and concerns are clear. Beyond excellent service since day 1 and we will definitely continue to have Natalie Tran from Firstrealty Tree as our agent for any future real estate selling/buying. If you are looking for the best local realtor, I would highly recommend Natalie Tran from Firstrealty Tree for her professionalism, excellent bilingual Vietnamese/English interpersonal communication skill, honesty, responsible, excellent customer service skill, and most importantly her knowledge and experiences on the real estate field. Five stars on all services!
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March 2019 by Alex Rossi
Natalie is a pleasure to work with! As a Real Estate Agent and Mortgage Broker she is versatile and extremely knowledgeable. That along with the fact that she always makes herself accessible and is so friendly makes working with her and DBR Loans an absolute joy!
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March 2019 by angie c:
This is the best Mortgage company I have ever been to, they are so helpful. Natalie has divine customer service.
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March 2019 by Emkay L.
Natalie Tran from Firstrealty Tree/Direct Bank Rate is the best agent/realtor you could ask for. It won't be a smooth transaction of selling and buying the property without her support and guidance. Natalie has gone above and beyond to ensure all our questions and concerns are clear. Beyond excellent service since day 1 and we will definitely continue to have Natalie Tran from Firstrealty Tree as our agent for any future real estate selling/buying. If you are looking for the best local realtor, I would highly recommend Natalie Tran from Firstrealty Tree for her professionalism, excellent bilingual Vietnamese/English interpersonal communication skill, honesty, responsible, excellent customer service skill, and most importantly her knowledge and experiences on the real estate field. Five stars on all services!
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October 2018 by Alexander R.
As good as it gets! I've dealt with numerous broker shops and real estate agents over the years and Natalie put them to shame. She answered her phone every time I needed to reach her and explained my situation directly and with care. Natalie operates as a Real Estate agent and Loan Officer so she understands all sides of the process and kept me apprised the entire way. Her knowledge, passion and communication are excellent and I would recommend her to anyone looking to purchase or refinance a home. Also, she said she was crediting appraisals through the rest of 2018! Natalie & DBR Loans are just fantastic!
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July 2018 by Angelina L.
This is the best Mortgage company I have been to, they are so helpful. Natalie has divine customer service.
