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October 2023 by Ingrid Linares
Fernando was our contact from start to finish. He took care of the State Farm claims portion to having my car detailed and ready to pick up ahead of schedule. I was always able to contact him, he kept me up to date throughout the process, he was friendly and informed. Lulu was also very nice and proficient in her role. I couldn’t be happier with the finished product. My car looks better than when I took it in for repairs after it was damaged in a hit and run. There were no delays or surprises. And the facility is very clean, modern, and reflects the quality of the work they do there.
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October 2023 by José Juan Campuzano Gonzalez
Excellent service. They did a great job repairing my truck. Edgar Minera kept me informed at all times of the status of the repair as well as taking charge of speaking with my insurance. I highly recommend them.Services: Painting
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September 2023 by Melanie R.
I was sideswiped by a semi early afternoon on a Friday & was leaving on a 15 day cruise the following week. I called and asked to come in for an estimate at 3:00 & hearing my predicament, my request was granted.Edgar went above board in communicating with the financially responsible party & myself, and getting my car in and repaired before I got back, & kept me updated via email the whole time I was out of the country.The workmanship was great and I couldn’t be any happier! Thanks Edgar & the Orange, CA Kaizen team!Service: Body & Trim
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August 2023 by Jocelyn A.
I’m absolutely happy with how they handled me and my vehicle! I got backed into, my radiator and coolant got badly pierced and my license plate got wedged in the grill and looked like it was damaged beyond repair. They quoted me about 7 days but they ended up finishing 3 days ahead of schedule which was such a convenience for me. An extra special thanks to Edgar, who was very kind and comforting and assured he would make sure my vehicle would be as good as new, and he kept his word! As a bonus, he even flattened out my license plate and was able to make it look as if nothing had happened. So he saved me a hassle to have to go to the DMV to get it replaced. THANK YOU SO MUCH EDGAR! I know who to come to or refer anyone who needs collision services!
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August 2023 by Tara Garcia
Kaizen in Orange did a great job on my car after vandalism damage. Everyone there has great customer service. Special shout out to Edgar Minera for providing outstanding customer service and keeping me informed each step of the way. I would highly recommend this shop.
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August 2023 by analy gonzalez
Staff was very friendly and professional. The work on my vehicle was excellent. Edgar assisted with my claim. Made the whole process smooth and even finished my vehicle 2 days before the due date. Thank you guys, I’d definitely recommend Kaizen.Service: Painting
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July 2023 by Cynthia Villasenor
A special thanks to Edgar Minera from Kaizen Collision (5) ⭐️ ⭐️⭐️⭐️⭐️. His work ethic’s are fantastic! He’s very kind considerate and keeps you updated on the progress of your vehicle, which in this case was ahead of schedule YAY!!! Every costume loves that!! Oh, oh, and also to mention the beautiful outcome of the vehicle ? (Happy customer) Thank you Edgar (2)????Services: Tires
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July 2023 by Dina koehly
This is the first time I had my car repaired there and they did a fabulous job and completed it in a timely fashion! I highly recommend this business.Service: Body & Trim
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July 2023 by rhonda polite
Each and every time I come to Kaizen Collision Orange I walk out extremely satisfied. Edgar Minera was such a great help. I’ve been coming here for over a decade. Business is booming!! My car looks brand new every time!!
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June 2023 by Cheyne Lacanaria
I had a window repair and three panel paint job done on my car. Edgar was the mechanic and he was awesome. He made me feel like a priority. Even with my frequent check-ins, he communicated calmly, clearly, and with a positive spirit. All of the receptionists were also kind.Service: Painting
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June 2023 by Bruce Lane
We were pleased to work with staff members who clearly explained the process and expectations for the work needed to be done after a hit and run accident. In particular, Edgar Minera did a great job in working with the insurance company to negotiate payment for all the work that resulted in a better than expected outcome. The paint matching job was very well done.Services: Painting
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June 2023 by Arturo Montes
I was in accident a brought my vehicle in for repair. Edgar Minera help me with comunicating with my insurance. He was on top of everything. I got my car back and it looks better than new. Thans to Edgar and his team.Service: Body & Trim
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May 2023 by Sandra Nelipovich
I would like to commend the mechanics and staff at Kaizen Collision Center in Orange, CA who were knowledgeable, friendly, and efficient. They did a great job finding and replacing my passenger and sliding doors on my 2000 Toyota Sienna. It looks like new even though it is 20+ years old.I especially want to thank Edgar who handled my case with the insurance company, the body work, and the follow-up. A kind, compassionate person, Edgar guided me through this difficult process and made it easier for me. I definitely recommend him and his colleagues. Thumbs up to this professional and caring shop!Service: Body & Trim
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February 2023 by Trevor
Marcelo was great and the shop did an amazing job matching my pearl paint which previous shops did not even want to deal with.
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November 2022 by Rachel C.
After almost losing my bumper at a car wash I knew I had to get it fixed and not drive it around like that. Finding Deshler's (Kaizen) collision repair was a blessing Everyone there was so nice and Marcelo gave me a great price!! Only having my car a couple of days I'm impressed with the repair, speed and professionalism of this business!! Thank you so much!!
