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March 2024 by Steven Sanders
Sketchy location, 1 measly atm
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March 2024 by Daniel Leon
They make appointments with agents that are not in. Waist of time, and with a big smile they say we are very sorry....
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January 2024 by M. Higuera
I called in the morning was able to make an appointment same day and time that was convenient for us. Arrived couple minutes before our appointment. I was attended right away. I took my boys and the manner was nice enough to bring coloring books and offer drinks to us. Aaron helped us any way he could provided great customer service. Answered all our questions and was very helpful. It didn’t take long we only lasted like 30min. Will definitely be returning to this location if I ever need anything. We left happy and content. Recommend this location!! I love the fact they have a drive thru. Makes everything easy!
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October 2023 by Matt Salehi
The worst customer service. I went there for a legal name change. The banker did not know the rules and required documents, and he did not bother himself contacting and asking about it. I went to another branch with the same documents and they completed my name change update in 2 minutes. I will never go back to this branch anymore.
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August 2023 by Randall Bell
Over the years, I have received above average customer service at this particular branch. Thank you!
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February 2023 by Cheryl Littau
The workers are always very friendly and very helpful.
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January 2023 by Ian F.
Do not bank with chase. They take service fees from your account monthly. Go to a credit union. Stop supporting these crooks
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December 2022 by Shannon H.
I had to come into chase to fax a fraud dispute. Karin assisted me but after telling me to wait 30 minutes she said that I needed to have printed out the emails before hand and to go to the library or something. Which is fine (could have told me before i waited but ok) so I went all the way back to work printed it came all the way back, and she told me I was next. After making me wait another 10 minutes she then took another person and said actually I'm gonna take her instead. Waited another 20 minutes then finally was able to help me with a quick fax that takes 5 minutes. Then she tells me oh our systems are down. Can't you just email it? Like why would I be here dealing with all of this in the first place. I have been dealing with this annoying fraud dispute for weeks and she just was the cherry on top of it all. So now she didn't help really at all just waisted 2 hours.
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October 2022 by Wendell Sherman
I came at 3:30 on Saturday doors were locked and says open till 4
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November 2021 by Sam H.
Unethical, unprofessional, and worst bank out there only out for your money. Years ago my dad had a savings account of about 3,500 and he had me as a beneficiary. I found out I was a victim of identity theft a few months prior to this situation. So Chase decides to closed the account without my dad's consent, and they sent the money to the person that was stealing my identity in Texas when we live in California! Mind you I was only a beneficiary on the account, which means the money should only go to me if something were to happen to my dad. WHO DOES THAT? WHAT KIND OF MORONIC BANK MAKES THAT MISTAKE? One start Yelp review. Will never do business with J.P. Morgan chase. Crappy bank. Stay away! Now that I think about it, we should've lawyered up and sued them for negligence and malpractice.
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June 2021 by Alheli Juarez
This is a great location. It has two drive thru windows and there is plenty of parking. The best is that some of the parking is shaded.
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February 2021 by Yvonne Saldivar
This location is always good to go if you want to avoid the long wait. Tho for whatever reason some tellers are simply rude and jealous of their customers what other reasons could they have.
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January 2021 by Cherie Lui
We're private client members and it's TOUGH getting a hold of anyone to help. They never pick up the phone!
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January 2021 by Carolyn Nutt
Drive up window
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December 2019 by Kasein H.
Today I came into the bank because my check had not cleared since Friday. I was very bummed out because it was Christmas Eve and I needed to buy a few more Christmas gifts. I wanted to say thanks to the personal banker Francisco Roman and the manager Diana for going out of their way to release the hold on the check. They have made my experience at chase worth wild. I would highly recommend this branch for anyone looking to open an account!
