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December 2023 by jonathan williams
Place is closed as of 12/13/2023
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October 2023 by Robert Wilson
Tried to use the ups drop off that was supposed to be open until 8pm, the store was closed at 7pm.
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September 2023 by sirenia ramirez
The employee at this store was very generous and positive to me. They showed me the exact item I was looking for in a heartbeat! I would gladly go back to that store to get my auto parts!
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September 2023 by Juanita Ramirez
Husband went parts shopping. Was very expressed with Jeanette helping him to find a part. Thank you for taking the time to help.
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September 2023 by Kara Pauley
Gus and Jeanette at the Bristol Store in Costa Mesa we’re very helpful and kind.
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September 2023 by Lonnie Walker
Clara long was awesome and very helpful
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March 2023 by zachary lloyd
Julio and Robert are great, saved my butt several times, lucky to have this place as my regular parts place
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February 2023 by Daniel Najera
The manager very helpful
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January 2023 by Eric Valdivia
So this place has a UPS inside of it and I arrived to pick up my package hours after it's supposedly was delivered. According to the tracking from UPS, the clerk didn't seem to thrilled to have to help, but I asked about picking up my package and he said one moment I told her my name but he didn't even need it he said ... Ok... . I asked if he needs to see my tracking number he didn't. He just fiddle with the computer a while but then told me my package is not there. Not even knowing who I am. And then he told me UPS drivers are lazy and Mark delivered all the time when things are not delivered. So I don't really know what to believe but in customer service. Zero stars if I could but I had to pick one because he did not even look me up or even pretend to at least lol, didn't even go and physically check. He just stared at the computer a few moments and then told me to come back the next day at 10:00 a.m. when they open at 7:30 a.m.... I called ups and they told me they did deliver and they don't understand why the location would tell me that.. All in all, I just feel like it probably reflects on how they do business with their car parts and orders. So just be weary of this spot and the people they have running it
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July 2022 by Alex W.
Absolute lifesaver!!! I called 40 minutes before closing to confirm that my part would be available for pick up. I spoke with a gentleman who assured me he would be there to assist when I arrived, and as a man of his word, he was. I arrived a bit past closing, but he waited and completed my transaction. He went above and beyond and helped me with products and with installation! Top notch customer service and
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May 2022 by Raymond Benson
I had a battery fail under warranty. Staff there fast and efficient to replace. Chris even carried it out for me and set it back into place. Back on my way in 10 minutes.
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March 2022 by JJ D
Very good store-autp parts
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January 2022 by Julio e Alarcon r
New management if u guys need help ask for julio him know his stuff always good to buy from them not getting wrong parts like some other places
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December 2021 by Vic Clement
They had what I needed. Staff was friendly and helpful.
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September 2021 by Mike E.
This place was pretty good when Erick was employed here, but now he's gone and so is the customer service. I will not be returning as I was quoted a ridiculous price for parts that I found elsewhere for considerably cheaper and the same quality. Customer service representatives should try and make customers happy, especially on the phone. Chances are the person calling and asking for specific parts probably knows more than said representative.
