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March 2024 by Angel E.
Service was excellent. found my badass boots with their help. p.s The mexican dude that has tattoos and shapes hats is the SHIT!
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February 2024 by Fran V.
I love this place. Their old location was super small so when they built this spot i was so happy. I always walk out of here with new boots. Its a horrible boot addiction but they are Sooo cuteee. They have a boot stretcher and also a hat shaper. Ive brought in a couple hats to get reshaped and they have managed to do it on the spot. I will say tho their lake forest store has way more clothing selection in my opinion. I did get myself a bootbarn credit card to rack up the reward points. They get you with them reward $$$. You spend then return with $15-20 off the next purchase. This place can go from a 20 min stop to 3 hr stop. Thus far everyone has always been rather nice. They will order things online if not found on the floor or even call other locations to check if they have them in stock. This particular visit my bf left with a good western outfit
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February 2024 by Silver
If you need larger sizes, this isn't the store for you. We commonly have to drive to Norco to find what we need. Couldn't even get a hat cover the other day for a 7 3/8 size hat, only had small sizes.. uughh , pathetic.
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February 2024 by Steve Hagman
Best selection from casual to work to night out on the town clothing boots hats and accessories!
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February 2024 by Mike Ellerman
Great place to buy work boots. Brett was very informative friendly and patient as I tried on a million pairs and we narrowed down what I wanted with ease. Small Carhartt section but solid products all over the store!
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February 2024 by Robert Miller
Friendly employees and a well stocked store. They offered free hat stretching.
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January 2024 by Cheri A.
Love this store. So many cute clothes and accessories even if you aren't a cowgirl! I get a lot of nice quality clothes for my adult son as gifts and he is never disappointed....
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January 2024 by Daniel G.
Boot Barn is a great place for Men's clothing. They have a lot of great quality clothing, jackets and boots for all types of men. And if they don't have it they will find it for you. The staff is very friendly and helpful, always greeting you when you walk through the entrance.
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January 2024 by Desiree C.
This is not the first but the second time we have gone to this specific boot barn in Orange and we have ran into the rudest old lady that works there. She is so disrespectful and made me feel uncomfortable while trying to do an exchange to the point where we didn't even purchase anything and just ended up leaving. Definitely will not be returning to this boot barn.
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December 2023 by Sara Briseño
Very upset, on dec 6, got a call from the manager, I had ordered my ariat slippers from another boot barn, I called back told them I was going to pick them up, they said they will hold it for TWO weeks. I said perfect I will pick them up within the time I can. Today I went in to pick them up on dec 15, and they told me they had sold it already without letting me know ahead of time or a heads up, and they told me they only hold for a couple days now. So idk if they don't communicate or managers are making stuff up now, just wish they could have told me as a loyal customer I have two days to pick them up not two weeks
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December 2023 by Sara B.
Very upset, on dec 6, got a call from the manager, I had ordered my ariat slippers from another boot barn, I called back told them I was going to pick them up, they said they will hold it for TWO weeks. I said perfect I will pick them up within the time I can. Today I went in to pick them up on dec 15, and they told me they had sold it already without letting me know ahead of time or a heads up, and they told me they only hold for a couple days now. So idk if they don't communicate or managers are making stuff up now, just wish they could have told me as a loyal customer I have two days to pick them up not two weeks
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November 2023 by Kevin O.
Stop for cowboy boots and hat and found both within 15 minutes. Sales staff helpful and efficient, will return to shop for more item.
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November 2023 by Anise P.
The staff here are so friendly. Joshua went above & beyond to find a boot I was looking for. Best experience I've had at a Boot Barn. Thank you, Joshua!
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November 2023 by H. Mob
Awesome place to shop at, super friendly staff!Mason rocks! I tried 7 or so pair of boots until I found my favorite and couldn't love them more!Appreciate your help and customer service!
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November 2023 by Todd Sobol
Helpful, Courteous staff. Store is well laid out, easy to find what I was looking for.
