-
November 2021 by Shaina Maltez
This place is really cool, I didn’t even know they had a stand alone store. I always purchase from the website and that has been fantastic as well with shipping promptly and getting the order accurate. I want to shine the Spotlight on Grant the Employee that helped us while we visited ! He greeted us with a smile and was extremely helpful and knowledgeable about the products I was interested in. He showed us the Bearbrick exclusives and blind boxes! Which we had to have. We opened them in store then he explained if we didn’t like the one we picked we can trade from the wall, I had expressed that I didn’t like any of them really and I’m a collector so I was looking for certain ones ! I mentioned I liked Snoopy and he pulled out Marbles which is the chase from series 40 !!! He let me trade it out and I’m just so moved by this kind gesture. He didn’t have to go above and beyond to make my experience that nice but he did. Thank you so much Grant ?I will definitely be returning !! This Review is for Bait on 4th street in Santa Ana for some reason it would not let me post there*
-
April 2021 by Edda Knutson
The salespeople were pleasant, knowledgeable, and made me feel valued. As a result, I'll be certain to inform everyone I know about it! This is my first and last shopping trip since finding the perfect dress in this boutique. She'll take one look at you and decide what she likes.
-
March 2021 by Kurtis Dickens
So much fun! Brought my teen daughters and friends here for birthday Jordan’s. The selection was excellent, prices fair, and the guys who helped us were super friendly. Everyone had a good time. Big lines outside with Covid. Shop early.
-
December 2020 by Shaina Locke
This place is really cool, I didn’t even know they had a stand alone store. I always purchase from the website and that has been fantastic as well with shipping promptly and getting the order accurate. I want to shine the Spotlight on Grant the Employee that helped us while we visited ! He greeted us with a smile and was extremely helpful and knowledgeable about the products I was interested in. He showed us the Bearbrick exclusives and blind boxes! Which we had to have. We opened them in store then he explained if we didn’t like the one we picked we can trade from the wall, I had expressed that I didn’t like any of them really and I’m a collector so I was looking for certain ones ! I mentioned I liked Snoopy and he pulled out Marbles which is the chase from series 40 !!! He let me trade it out and I’m just so moved by this kind gesture. He didn’t have to go above and beyond to make my experience that nice but he did. Thank you so much Grant ?I will definitely be returning !! This Review is for Bait on 4th street in Santa Ana for some reason it would not let me post there*
-
June 2020 by Guille B.
Made an order online and got requested further info on card and address. I had fumbled a few times with a couple of cards so, up to this point, they were being reasonable.Sent the proper files only to have my order cancelled afterwards for reasons related to the merchandise ordered: No Nikes shipped internationally. Which is fine by itself.But, this happened AFTER having sent delicate personal info, which was not really necessary if the order was not viable in the first place.Very unprofessional and very conspicuous. A very impersonal, faceless customer service experience as a whole.Cherry on the cake: you cannot cancel your account on their website. They got my info and I got zilch and left feeling duped.Peachy
-
April 2020 by Alberta Perkins
Amazing! I have problems to find comfortable shoes. Especially high heels. They have everything for everyone!Highly recommend.
-
March 2020 by Arthur Wise
The customer service is.....just fantastic. I can think of so many positive adjectives to describe the customer service here. The employees are helpful, approachable, and above all else happy!
-
March 2020 by Timothy Bonney
Great services, greats products~I love their collectible products!!
-
February 2020 by Alberta Perry
I got a shopper and a pair of shoes in orange for my partner. He actually likes it.
-
February 2020 by Melanie Daniels
They fit perfectly and they feel very high quality.
-
December 2019 by Kaleb Caito
Cool place to get kicks. I recommend you check it out mad cool gear here.
-
October 2019 by Constance Rodriguez
Many kinds of toys though a bit pricey !
-
August 2019 by Jordan Shocktey
This is where I come to get all my fly kicks and geer they always got the killa colorways and all the dope new drops. Just gotta be careful not to drop all my loot. Dis is def the place to be
-
June 2019 by max alonso
Great selection of collectibles and clothing
-
March 2019 by Temoor W.
I caught a glimpse of the social media marketing of BAIT, so I was on my way towards Orange, so I thought I would check out the shop they have in Orange. I walk up, and there's a "will be back in...." and the shop head just put "bathroom". So I waited 15 minutes, still no one.... waited 20 mins... still no one. So I ended up calling from the outside into the shop. The employee seemed like he didn't want to be there, when he opened the door. And asked me "didn't you read the sign?" I gave him the benefit of the doubt, one bad employee can't set the whole mood of the experience, but not a single word out of him, so I left so he can finish the rest of his bathroom break. I'll leave it at two stars, because I assume this store was just an outlier of what BAIT really is.