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April 2022 by Jeremy Rallo
Muhammad was very knowledgeable and went that extra mile to make sure I was taken care of. He is a model employee and is now my go to guy when it comes to cellular advise. I lost my phone and came to see him because he was the only store in the area that had the phone I wanted. He was patient and friendly and walked me through the process while taking the time to explain each step. All and all a he turned a bad day into a great experience. Thanks Muhammad!
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February 2022 by Sam Wallace
Muhammad faicel store manager was absolutely amazing. Awesome att representive. Definitely recommend this store to anyone. Fast, and efficient and very friendly!! Love this store
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December 2021 by Orange Wave
You could call all day and they wont answer. Not even the courtesy to place you on hold.
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October 2021 by Michael M.
Hours state they are open until 7pm. I came here at 6pm and no one in the kiosk. No sign stating if maybe they took a break. Kiosk definitely looked closed, everything was put away. Thank you for wasting my time after I drove over here
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August 2021 by Robin Chimino
The store rep was late. I went shopping elsewhere. When I returned, he was on his phone and did not acknowledge me.I got his attention, he had no idea of my online order. He had to call his boss to make sure about my payment (which I had made online) gave me incorrect information about the balance/payment on my account.After I told him I have paid off my iPad and iPhone, and my bill wasn't going to be as high as he quoted, he wanted me to upgrade- I was completely annoyed by that time. So that was a hard pass.I'm not happy with this experience. I was glad to be out of there.Robin Poppy Chimino
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July 2021 by Chris Hernandez
I went in and opened a new phone number line highest plan and bought a brand new Iphone 12 pro max the dude took 3 hours to set up the line and phone and was on phone with manager the entire time and was rude and disrespectful saying do you even have a 1000 in your bank account. Worst part is when I gave him my ID he NEVER gave it back and I had to come back in the next day to try to get it I called them and they never answered the phone.
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April 2021 by Kathleen Almeida
Great service, came in to turn my old phone back in, Johnny helped us check them in and offered some great accessories. Extremely kind and was helpful with pointing out what was beneficial to us. did not try to pressure us. Great store and great staff. Highly recommend
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February 2021 by Arely Argumedo
We had an amazing experience! Walter the manager was super helpful and patient with our transfer and internet set up. He gave us the best deal possible and made sure all the discounts we qualified for were applied. I definitely recommend going to him for all your att needs! ?
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January 2021 by Rida Hamida
Best AT&T customer service in the West! If you are looking for someone to help you navigate the best deals and options for your AT&T service plan - you MUST GO to the Orange Mall AT&T location. Christian (the manager) was so patient and easy to get the help I needed for the past month with my iPhone trade in and service plan. I thought my AT&T experience couldn’t get any better than Christian’s excellent management service, then I was greeted by Eric and he served extra blessings to top off Christian’s service, providing the best accessory options for my IPhone 12 Pro Max. Together, they made up for all grief I got from AT&T over the years, there are still good people working for AT&T and Christian and Eric are living proof! Shop at their local store and take a friend with you! My sister and I got the best AT&T customer service anyone could ask for! Because of Christian I actually chose to renew my contract! Ask for Christian or Eric when you go there and tell them I sent you!
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January 2021 by Van Hoang
Christian was very knowledgeable and friendly. Really took his time to help us. Highly recommend!
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January 2021 by Jahan Zeb
Erik was friendly, helpful, and understanding. He helped me pick a new phone and get set up with the new chargers and stuff that go with it.
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January 2021 by TLH Nguyen
Christian and his partner Erik are very good, helpful and professional. They help my mom and I upgraded our new phones and set up everything for us. Thanks Christian and Erik very much.
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January 2021 by Luvon TheHoggish Lad
If u ever have a problem with ur phone/account talk to there manager he is very good! he helped me with my issue with my account like nothing and he lowerd my account bill he the best!!!!
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December 2020 by Sara A.
I came in to this at&t location to purchase the new iPhone 12 pro max and I received excelled customer service from Christian and Eric! They were patient, attentive, and answered all of my questions. I've been to several at&t stores and my experience with Christian and Eric was by far the best. I highly recommend coming to this location and asking for Eric and Christian if you have any questions!
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November 2020 by Nery Lopez-Mitchell
Guadalupe and Manager , are very helpful, I recommend them for all their service’s