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July 2024 by Melissa Rizo
Love the customer service Jeff provided! Will definitely shop more often? ty so much!!
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June 2024 by HENA MALIK
Jen was extremely helpful!!
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June 2024 by Dino Chang
Jen was very helpful and was very attentive with all customers, answered my questions and was kind. Proud of her!
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June 2024 by Sabrinat Castro
Excellent
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June 2024 by Tara Hitchcock
Carmen was great! Helped my daughter find the perfect shoes!
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January 2024 by Imran Patel
Wanted to share the awesome experience provided at the Orange Outlet store by Carmen. I frequently shop at Aldo and was coming in just browsing. Not only did she spend time with me providing a customized shopping experience helped my pick up four shoes for friends and family. After the wonderful service ended up with ten pairs and will come back to her and the store.
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August 2023 by Odontologico Lampart
Good offers !!! Super for shopping ?
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June 2023 by Alvin Miranda
I purchased / order via online through the store because they did not have my size available! I wanted to speak to an associate but your not able to all you get is a recorded vmail that u can't leave a message!! I'm super disappointed! And I am still waiting to receive my items !! The normal shipment time is 3-5 business day ! It's been 12 days ! Still waiting ?!!!
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September 2022 by Angela Armstrong-Ingram
No one answers the phone here
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December 2021 by Nam Chu
The shoe’s quality of Aldo is so bad, easily get damaged and worn out terribly fast! The customer service here is subpar! Super unhelpful!
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October 2021 by Johana C.
JOHNNY WAS AMAZING . So helpful gave me some options for styling the shoes we selected. Love him definitely one of a kind
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August 2021 by Ahmed أحمد
Cool place but I found a good shoe for me but when asked for a size they’ve told me sorry this is the only size left.
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December 2020 by Fabiola C.
I came shopping yesterday and as soon as I walked in the madness began. There was an associate at the cash register YELLING at a customer because she couldn't accept the customers return!! That was completely unprofessional! I was all the way on the other side of the store and I could hear the associate yelling! There was other customers in the store and we all looked at each other in complete shock! On top of that there was another associate there who just stood there and didn't try to de-escalate the situation. I'm not sure what happened with the customer who was being yelled at but she ended up leaving and the other associates just stayed chatting by the register. On top of that me and the other customers in the store didn't get any kind of greeting or help from any of the associates. I've personally worked in the retail industry for 4 years and I know that you NEVER yell at a customer and/or ignore all the other customers in the store. I hope the managers see this review and give the associates proper training. I will probably never come back to this location since I prefer the customer service I receive in other locations (like MainPlace mall and south coast plaza).
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September 2020 by Ahmed
Cool place but I found a good shoe for me but when asked for a size they’ve told me sorry this is the only size left.
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August 2020 by L. Navarro
I always have great service they're amazing. I love all their different handbags that they have they have great accessories also.
