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May 2024 by Charles Rivera
One teller is a joke I hope they close this branch
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April 2024 by Peace On Earth
Long as line ?? Why????
Fix it!!!
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April 2024 by Beezy
If I could give zero stars I would, if you need anything by appt it's at least 3-4 weeks, forget weekend appts because they are over 2 months out of you want one, they have ZERO grace period on appts. I have a newborn, I was running 10 mins late and they wouldn't take me, zero understanding zero compassion and zero customer service skills. our overworked, depressive healthcare system is better at understanding that working with the customer is better than turning them away. Don't go to this run down, sorry excuse of a bank. Whoever is managing it clearly is very bad at what they do. HIRE MORE EMPLOYEES!!!!
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March 2024 by Elizabeth Magallon
There are one teller working for over 30 customers in line. It’s outdated, slow and they have no care for the customer. I usually do everything online but some things you can’t. That’s why I have to come in but I’ll never come to this one again.
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March 2024 by Lena M.
This bank is big, they have 8 teller stations. 1pm on a Friday and 3 tellers are open. If management is in charge of setting schedules then they are horrible at it. I was the 17th person in line. I just saw the manager say I'm going to lunch and now there are 14 people behind me and 3 tellers and it's always like this. Kids screaming no workers sitting at any desks and the tellers look stressed. It never fails it's always like this. Just counted 39 customers total... WAITING! They should be ashamed
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January 2024 by Susan Rodriguez
He never has assistants to serve customers.
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January 2024 by Thomas Juarez
Super slow, always 2 or 3 windows open on busy days with over 30 people waiting even though there's always 6 workers just walking around and they love to take breaks right when they're the busiest and about to close 0 out of 5
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January 2024 by L. M.
This is one of the busiest location servicing a lot of people in Ontario and on any given day the line is wrapped around the stanchions. You would think the management team would see that and by their transactions counts this location needs more than 2 people on counter. It's frustrating seeing elderly people in line. Why the managers don't get on counter is beyond me. I would not let my team drown in the sea of lines. There is no good time to go, just avoid this location completely and if you do go, bring your patience.
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December 2023 by elisabeth covey
Standing in line for 30min. This facility is huge and only 2 tellers working. 4 supervisor and long ridiculous line. For what this company makes with our money what is their staffing issue. Customer service with wells fargo is horrible.
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October 2023 by I C
Echoing others' past reviews. If you want to spend almost an hour in line waiting the the literal ONE teller then this is the place for you. Despite repeatedly being asked if there is anyone else to help the line of at least 30 people it's a constant "we'll be with you shortly". Which never happened because let's be honest, Wells Fargo customer service is a joke. So come prepared to waste your time in an endless line if you decide to visit this location.
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October 2023 by Bane Jax
Adriana gives the best service. She’s a freak!
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October 2023 by Ruben Ad
Horrible bank. Only 2 tellers and a huge line. Not coming back
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July 2023 by Matthew Johnson
Wait time and line was long with slow tellers
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July 2023 by Antonio Godina
Only 1 person for a big line
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July 2023 by Nayeli Ortiz
Fatal service, lack of organization and they are not responsible, fatal service
