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April 2020 by Ralph Garcia
Very poor customer service on all locations and phone system's I rate it one start cuz I couldn't give it a zero Stars!!! And I have mortgage plus two car loans with this Bank
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August 2019 by Lanee P.
If I could leave no stars I would. Don't waste your time applying for a refi or a mortgage thru Wellsfargo. They will tell you anything to get you started with their brokers. Then they over run your credit.... take your 500 dollar appraisal fee ... then take weeks for an underwriter to look at your application. When I questioned why they were taking so long they replied "we are very busy right now". Um sorry that doesn't work for me. I finally got sick of the shenanigans and told them I was done with them and wouldn't be proceeding. This is where the real fun starts. So I've been waiting about a month for the return of my 500 dollar appraisal fee. Appraisal never happened. Keep getting email saying we're working on returning it... did you get it yet? Blah blah blah. Then I get a letter in the mail saying my loan was declined for my 701 credit score and debt to income ratio which was fine when we started. I cancelled the process but they have it down as I was declined. What a joke. Guess what??? I went into escrow 2 weeks after I fired them and I close on the 24th. Guess my credit and debt wasn't so bad after all. Still haven't got my 500 dollars. As soon as I get thru my refi I'm moving all my bank accounts to a bank that appreciates my business!
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October 2017 by Angel X
No ATM here as Google maps claims there is.
