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March 2024 by Raymundo Tiscareño
The best service ever!!!
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February 2024 by Crissy Castanon
Lester is an amazing employee you can tell he is very passionate on helping guest he was alone at the store dealing with a lot of customers but was still very nice about it
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February 2024 by Lisa Shestakova
Beautiful service!Happy to got a new IPhone 15 Pro Max through the trade in.The guy Gary was very friendly and helpful, solved all our problems in the best possible way, advised everything the right way and put the glass on the new phone, explained everything.Thank you very much bro! We will be glad to visit you again!✌?
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October 2023 by Becky Sobek
Employees friendly explained everything in great detail. Easy to understand.
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October 2023 by Marvin Lott
Gary explained everything, he did a great job. I would hire him for my business.
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October 2023 by Sophie & Yogi
I almost never visit stores since the service is usually better online, and I’ve stopped writing reviews, but my experience here was so bad that I feel compelled to warn others.After tampering with my phone and taking my money, and making me wait for almost two hours, they wouldn’t complete my order, telling me they can’t because they’re only an authorized dealer, not a company store.They lied to me from the beginning, so they could scam me into buying accessories, and forced me to pay $40 as a service charge. Verizon explicitly sent me to this specific store, an hour from home, to handle my order so apparently the company also lied to me.I should’ve trusted my instincts and done things online, and lessened my chances of dealing with awful people. But I got swindled this time. Never again.
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October 2023 by Jolene Gonzales
Great customer service!! Ask for Gary he's awesome!!
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September 2023 by Ceeja Barr
Rajui was extremely pleasant to work with and went above and beyond to make sure I walked out with exactly what I needed.
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September 2023 by Armando Gutierrez
Gary was very helpful, knowledgeable, and gave me and my family a great customer experience.
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September 2023 by Nabin Regmi
Eddie was helpful in setting up my new e-sim in Ontario Mills. Good experience!
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August 2023 by Liza Michelle
Aide was super amazing even when she came across a HUGE problem ? she handle the situation professionally. Thank you!!
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June 2023 by Caitlynn Moen
I was very well provided with the best offers for my needs, and the worker who helped me, Gary, was not only very charismatic, he was knowledgeable and had the customers best interest in mind!
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May 2023 by Lizza O.
I would have never gone to this store had I know it is a 3rd party retailer, not a real Verizon store.Classic shady sales people who lie for commission. The sales guy told us my husband qualified for a free phone, no changes to our plan and all we had to pay was for the phone taxes and the activation fee. Not only did they charge a service fee for setting up the phone, which they never did, and the phone was not free, a fee for the device has been added to our monthly payment as well until the phone is paid off, they never gave me a receipt for the purchase and they over sold us the phone for almost $200 more than the retail price. They also got me in a contract with Verizon for 3 years.I have tried calling their store but of course no one ever answers and their customer service email is a joke, they never replied back to any of my emails, they are probably too busy scamming customers. Im going to have to escalate this to Verizon Headquarteres now. Do yourself a favor and go to a real Verizon store for your any phones or plan purchases. These people are liars.
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May 2023 by Jackie Morales
We had a great experience while visiting Verizon today! Robert was very friendly and very helpful with our new purchase and upgraded phones. We appreciate the help he provide as well as the great customer service.
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May 2023 by Valerie
It was the greatest experience I’ve had at the Verizon store!! Gary was so welcoming! He had only a little time before the store closed and still stayed over just to help me out. Not to mention my screen was cracked really bad making things a little more hard but he had the best attitude! Best customer service ever!!!!
