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January 2024 by Trinity B.
Bad customer service, the person who answered sounded like I was a burden to even speak with and isn't very kind, won't be shopping here again or recommending to others, never even received my packages
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October 2023 by Raheem White
Great prices
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June 2023 by E M
Love their reasonably priced products. Amble parking for easy pick up. Staff is friendly and accommodating. Pick up orders are ready within an hour.
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March 2023 by Jessica C.
Most amazing company!! every time I pick up at the Ontario, CA location they are always so helpful & quick to take it to my car. You don't even have to get out. Customer service is always great & Bruce will go above & beyond to work with you if you communicate your issues to him.
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January 2023 by Jimmy Simmons
Update your store hours. I got there 10 minutes before 4 and it was closed...
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January 2023 by Cee K.
Customer service is so damn rude. And the other reviews are right they don't answer emails. I'd rather pay a little extra and buy from eBay. God forbid your package gets lost. They don't give a damn and won't replace it at all. I'm a small business just starting out and even I've replaced lost packages to my customers. PayPal gave me my money back though thanks for nothing.
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December 2022 by Sammy J.
Way too expensive... they try to trick you with a code for 10% off but they Jack their bags up at least 30%
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July 2022 by Taylor H.
They always have the best customer service and fastest shipping by far! I ordered at almost midnight and they had already shipped / sent tracking by 6 am.
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May 2022 by Amber I.
Upaknship have EXTREMELY rude employees. Apparently you're ALWAYS wrong even when you're right. I won't be ordering again. I'll let all my business friends know how crappy of a place this is too! Word of mouth MATTERS!
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March 2022 by RAMON HERNANDEZ
Pre-order your purchases online pay online. Have the option to ship to home or pick up in Ontario. I myself needed my supplies ASAP. so i drove. When arrive text with order number and they will bring your order to your car. I was waiting no more then 10 to 15 min. Depending on how busy it is....
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March 2022 by Carlos Solis
Good Company, Great Prices. Processing could be a bit quicker, but there is no prefect company. I highly recommend nonetheless. I have been doing business with this company since 2020.
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December 2021 by PrestonEL Tensing
I live 14miles away. Paid for shipping. 7 business days and 9 days, still waiting. Tiny order of labels and 100 mailers.
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October 2021 by Enrique Reyes Jr
Called made order, drove up, my order was ready. My order was brought out to me, and I was gone. ;-)
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October 2021 by Vincent Lin (DrKnowNo)
They have very good price packaging material. We bought a lots of bubble mailers. They have all kind of special design pattern mailer. We used to bought online and with the added shipping cost we actually pay a lot. We usually go pickup the product at the back of their warehouse. We save some shipping cost this way.
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August 2021 by Alba A.
HORRIBLE CUSTOMER SERVICE EVEN FROM THE MANAGER HIMSELF. They shipped the wrong amount of mailers to me, so I called to have them fix the problem and requested for them to be mailed to me asap. I needed those by a certain date. They only offered me regular delivery and wouldn't do FEDEX. Manager said, "if you want it so bad then come pick it up here." And then proceeded to put me on hold while I was STILL talking. Seriously?! They made a mistake and I have to fix it. Mind you, I live almost 2 hrs. away. Horrible, horrible, poor, rude customer service experience.
