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February 2024 by Adriana Guajardo
One of the best stores around, the employees are very winnable. Aneyra and David were helping me today
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February 2024 by Fernando Heleuterio
Aneyra is very kind, she helped me download and use the Univision application, thank you very much ?
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February 2024 by Miko
Yaneli and Aneyra were such a great help. I had an experience with tmobile a day prior that was okay but these two really helped take care of my problem.
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February 2024 by Angel fidel Razo vargas
I was treated very well by Aneyra today. I changed PCS metro and Aneyra helped me with everything, thank you very much
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February 2024 by Víctor Salvatierra
Great costumer service ?
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February 2024 by Francisco adan Galvez
Very good store. The employees are friendly. Aneyra treated me very well today
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February 2024 by Cesar Castro
David and Kat were great offering the latest plan and setting up my lines with ease. Thank you guys appreciate you! Definitely be back....
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February 2024 by Jenny Gonzalez
This store is great store , I bought a new phone today from Aneyra and she did a great job transferring all of my data and explaining everything, great costumer service, will recommend to everyone ?
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January 2024 by Catherine Hammond
I bought a new phone at this location, Aneyra was great , helped me so much, great experience
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November 2023 by Irma Arrona
David was Awesome! Very patient and explained different promotions. Upgraded two phones and he made the process super easy and transferred all info to new phones. Very happy customers. Thank you David
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November 2023 by Rebecca Merilan
I was helped by an incredible team member! REYNA was attentive, personable and went above and beyond to help me! She was amazing and couldn't have made the experience any more better than it was! She explained every part of the process and was patient while helping me and other customers. She deserves all the good things coming her way! Shoutout to Reyna and the crew!
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November 2023 by Francisco Jimenez-Barboza
David was a big help! Real professional and a nice person! Would recommend asking him for any help!
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October 2023 by Michele V.
Went in today to get a SIM card for my phone i had spoken to customer service on the phone earlier explained a situation that was going on that a SIM card was sent as an emergency and never arrived they told me to go into the store which would be faster and they would document my account I went in and right away the person helping me stated that she could not give me a SIM card without activating it I explained that my account was documented as to why I needed a SIM card and she kept refusing she started to be rude and raise her voice at me I asked to speak with the manager she stated she was the manager very rudely I started to raise my voice at her and she stated that she was going to document my account because I told her I was going to report the store and her to customer service I have 9 lines in my account have been a loyal customer but after this I am never dealing with T-Mobile same store that last week I went in for the same issue I had today and stated that my passport was not a valid form of ID
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October 2023 by Samantha Gill
All around horrible service. The employee who serviced us was just plain inexperienced and unprofessional. Sold us on a promotion for a pixel watch and phone when they had neither in the building. Then had phone sent to their store but not the watch. Why would I go back only to get half the promotion you tried selling us on? Thanks for wasting my time!
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August 2023 by June B.
I been a loyal customer for years always made my payments on time and etc but On july 15,2023 I went to tmoble in ontario CA to see if i had insurance on my phone because it had water damange i was told i didnt and it would cost as much as a new phone to fix it so i upgraded.So i upgraded and i was told i get a free apple watch the full rebate will come in the mail.So i get the rebate its only $100 and the watch is $300 and on top of that i had insurance on my phone.So i was lied to not once but twice and im stuck with a$1100 balance.T-mobile employes are cons and crooks.
