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October 2023 by Sherry Hartman
I would like it if you could go to your storage unit later than 6:45 p.m. and if the outside units could be insulated to keep the dirt out like the indoor units...
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September 2023 by Tanya A.
I keep calling this location because the payment has not been drafted from my account, No one ever answers and no one calls me back .. this is ridiculous.. What other number is there to call ?? I'm not gna pay them late charge fees when they don't answer or call back ... they state they close at 6:00 pm but yet no one ever answers
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June 2023 by Arely C.
I would give this place a -0009 do NOT give my money to this facility. I repeat its cheap but all your stuff will be ruined. I have had storage units in the past that I have left satisfied and I cannot be more far from that. My boxes and bags have bugs living inside them. My mattress is COVERED IN INFESTATION, rats went through all my bags. I should've left the first day and that is one of my biggest regrets. Trying to help everyone and please listen when I say the quality reflects the price, pay more somewhere else and save your items. They wouldn't switch my storage number and best believe I'm looking at other facilities after I went to go check my items.Please, go somewhere else and get storage insurance.
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May 2023 by Atalie Uribe
Was trying to find storage around the area. Other storage businesses try to give you a deal but have all these hidden fees. Storeamerica was straight to the point with their first month promotion price with no extra fees. The lady that attended us at the front desk was so friendly as well.
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May 2023 by Keven Theophile
Really small right space be careful driving in, there's some cool things around
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April 2023 by Yvonne F.
Brand new travel trailer only had 6 months was stolen from this facility February 2023. Someone stood watching on street until someone opened gate then followed them in. Manager was onsite when this was happening and sadly nothing g was done to prevent it. Happened around 8:30 on a weekday. After thief broke lock off trailer and hitched up drove around facility until someone opened gate and could follow them out. Manager stated she noticed this happening but got distracted by someone coming into office so did nothing until person drove off with my new trailer. This has been devastating for my family emotionally not to mention the financial loss since I had thousand of dollars of personal items just purchased inside. Was never contacted by the facility after the event as they obviously take no responsibility for the loss. Ontario police have a report of incident. My hope is that someone else may be able to avoid going through this nightmare.
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April 2023 by Amber Mariah
It's a nice place the lady in the office has always been a great help, monthly payments are easy to make it's a great place overall
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March 2023 by Denise
Perla has outstanding customer services skills. They has excellent storage price and very clean. The rv's are parked outside and has coverage over the motorhomes.I will definitely recommend this place.
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March 2023 by diane richardson
I went there a couple of weeks ago I bought a storage from an online auction and I got there the woman behind the desk hand me the phone a man on the other side was being accusatory telling me they should have blocked me a long time ago because I supposedly bought a unit in the past on an online auction he was very hostile never asking me he was telling me that I did it's killing me to write this review but the people need to smile more and ask before the start accusing and second you cannot see the the place from the street.
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December 2022 by Eugene Chandler
Price is good but the service the manager there is completely rude I'm helpful and they're basically stole money you can make a mistake on their website they just go ahead and charge you for the month and won't refund your money when it's there program that messed up if you don't want to throw your money away don't go here
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November 2022 by Alyssa Ashley
Having gone to other storages where there is no communication I really appreciate StorAmerica in Ontario. My move in experience into this storage took no time at all and the lady is so nice and helpful. How it is to get a storage here is topnotch quality even more so compared to Public Storage.
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October 2022 by Finda Funk
Very helpful front desk, Perla is very informational and thorough in the process. Clean and safe facility. You can feel comfortable leaving your whole life in a unit if need be. Will be leasing with StorAmerica for a while. Thanks again!
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September 2022 by Yvonne Finlen
Awesome experience with Perla. She has been very helpful with making accommodations for our rv. Always friendly a pleasure to work with.
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August 2022 by eugena thompson
Destiny is AWESOME. She is friendly, patient and answered ally questions. Thanks for the help.
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July 2022 by Mandi W.
Eleanor was great help to me! This was my first time renting a storage unit and she was very helpful!