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January 2024 by RR R.
Wish I could say something nice about this place. We were excited to find it and hoping to find some nice furniture for our new home except the manager and staff were extremely unhelpful as we watched them ignore most of the shoppers. When we approached them they pretended not to notice us asking questions then when another couple finally got their attention they were rude. They basically asked the questions we had so we felt like we could leave and avoid the unkind staff. Definitely the worse experience with a furniture shop. Will return to C&B bc they were helpful.
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December 2023 by Jon R.
Very rude staff, low energy. They act like everything is a struggle for them. I buy from RH outlets all over Southern California and this place is the only one like this.
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September 2023 by Nijole T.
I always love stopping by here to see what they have in store. You can say 50% or more and the items are in good condition. Very large location with a good selection of inside as well as outside furniture as well as a few decor pieces. Plenty of easy parking. Everything is well-made and the quality is well worth the price.
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August 2023 by Gabriel R.
A great way to purchase incredible RH authentic items at a much more affordable price. At times it is frustrating because you will find only one nightstand and you need two, for instance, or you find a bed you like and it has some sort of defect, but for the most part they offer a great assortment of incredibly well made furniture and decor. I bought furniture here for as low as $80! Definitely worth checking out!
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July 2023 by James Knight
Staff always helpful and polite. Also, who would want to shop at regular RH…? Everyone loves a good bargain.I once saw Adele in Target. She loves a good bargain and she’s a much better singer than I am.
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July 2023 by Talin Z.
Worst customer service ! No one is happy to work there and they hardly want to talk to customers Employees need to find a better job that they can be happy with. Customers shouldn't have to deal with their unhappiness !
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May 2023 by Elizabeth A.
This was my first RH purchase! They had a pretty good selection of items, and get new shipments a couple of times per week (can't remember the days, since it varies by store).I saw a review about not being greeted upon entering. It was the same case for me, but I also wasn't being hounded or followed around the store by a pushy salesman. However, when I did approach the counter to ask for assistance, I received top notch service. Eddie looked through the store to find a piece that matched my criteria, educated me on the different fabrics and styles, and even looked online for me when I considered a full priced purchase vs outlet. I walked in not knowing exactly what I wanted and left knowing the different styles, composition, standard vs Lux sizes, and fabrics.They don't deliver, but they do provide a list of companies that will deliver for you.It's an outlet, so keep that in mind; and if you have your heart set on a particular item, keep checking with them, as well as the Long Beach, and Irvine locations. I called all of them and every associate that answered was friendly and checked their inventory for the piece that I wanted. They also provided their delivery days for new arrivals, since each store is different. With that said, my experience was positive and I will definitely return for more quality pieces. Don't fall for Cloud Dupes. If you want it discounted, be patient and keep checking with the outlets.
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May 2023 by Eli Rice
Restoration Hardware Outlet is a great place to find high-quality furniture and decor. The inventory is vast, and you're sure to find something that fits your style and needs. However, be prepared to pay a premium for their items, as they are still quite pricey, even at the outlet store. That being said, the quality of their products is excellent, and you'll find that they last for many years to come. If you're looking for upscale home decor and don't mind the higher price point, I highly recommend checking out Restoration Hardware Outlet.
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March 2023 by Kyle Foley
Terrible selection here, dated designs nobody wants and everything is over 1K
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January 2023 by Jace W.
Love the RH outlet! Purchased a $10,000 Italian leather couch for $3000! I've purchased various pieces of furniture over the last couple of years and the quality is beyond belief. There's always a great deal to be had and I'm so thankful that we were able to visit several times while in town.
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December 2022 by Lea L.
Expensive.. Nice selection but I could never. The items must be rare because these prices are pricey. I don't know who referred this place to me. The furniture wasn't even that amazing looking. "To each their own"
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November 2022 by Rachel V.
Great selection and discounts. Larger than I expected. I would've given 5 stars if they offered delivery, but they don't.
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September 2022 by david z
if you think the furniture at Olive Garden is chic, and you 5k to drop on a chair made in China, you are gonna LOVE this place
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September 2022 by Joe C.
I have no idea why the negative reviews. It's an outlet store, not a full service retail site, so of course salespeople are not going to be fawning. But they are helpful when you ask questions. As for the selection, well, it is all about timing. I've seen (and missed out) and great deals. I've also gone in there and found nothing to my liking. But again, it's an outlet store, and a lot of it depends on luck. Otherwise, it's the only real way to get RH furniture and somewhat realistic prices.
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August 2022 by Vat Desh
Fabulous furniture. Upscale and great customer service. Some of the best selections in Culver city. So if you're looking to make your home beyond beautiful. I would suggest you bring your wallet here.fabulous!!!
