-
January 2024 by Julie T.
Great Customer Service! I had a very positive experience with Patio Plus Customer Service. Bought two beautiful sets of outdoor tables & chairs a while ago. When we had an issue, they listened to our concerns and Glen expedited the manner and took care of everything. It was a nice change from todays Customer Service experiences in general. Also, shout out to Biff & Daniel For their great pick up and delivery service!
-
December 2023 by Carolina R.
We went to look for cushions for our own patio furniture and we had the measurements. We called before going and a woman on the phone said we could check out the few cushions they had in stock. When we arrived a male at the counter was NOT helpful and rude. We explained that we did not want custom cushions but to look at what they had in stock and we told him we saw some in the showroom that were our size. He ignored what we said and said that a custom cushion for a love seat would be about $600. He did not show us anything or care to listen to what we actually wanted. We would definitely not return to this store.
-
December 2023 by Mike B.
My wife and I were in Ontario for our son's hockey game and had some time to kill. We just had our pool resurfaced and wanted to update our old patio furniture so we wandered into PFP on Sunday morning a little after 9AM. I was immediately impressed by the sheer size of the warehouse and the amount of items they had in stock. You could walk around and sit down and actually try stuff out. We eventually walked up to the counter and met Brian. He was great! Told us to take our time, look around and come back to him if we had any questions. No pushy sales people. No pressure. We ended up finding a loveseat and chair set that we really liked but I was unsure of sizing so I asked Brian if I could jet home after the game and take some measurements and then call him back. Got home and took the measurements I needed and called Brian back. He not only was able to process our order over the phone but promised to deliver it to me the very next day (Monday). If that's not great customer service, I don't know what is. We will definitely come back to PFP for our future patio furniture needs.
-
November 2023 by dannyboy Esparza
Love the furniture pillows to your satisfaction
-
July 2023 by Michelle C.
This place was the best by far. It has a great selection to choose from. Staff was excellent, enjoyed their customer service (shoutout to Brian), low pressure sales, their products sell themselves. Also, loved that they had a financing program since this furniture is a higher quality than purchasing patio furniture at let's just say Home Depot for example. Took advantage of the 4th of July sale, can't say enough, we highly recommend this place and we love the set we got!Kevin and Michelle
-
June 2023 by Eugénie
Great selection but very pricey.
-
June 2023 by Robert R.
We were recommended to visit this store from a friend. Who had beautiful patio furniture. They have a lot of patio furniture here and other supplies and planters that most stores don't have. We found a patio set that I initially thought was too expensive, so, we visited 3 other patio furniture locations. I was hoping I would find something just as nice "for less", nope! Everything I saw was cheap looking and seemed like it would need to be replaced in the near future, so I made peace with myself and the price: I came back to purchase the patio furniture. Now I'm glad I did. I'm also happy with the customer service I received.Thank you
-
June 2023 by L H.
If I could give no starts I would.... My wife and I walked in after driving from Rancho and there was (3 girls & 1 guy) behind the counter and not one of them greeted us or said can we help you or is there anything you want to see or what's your budget is there anything you specifically looking for not a peep from anyone. so we walked around for 20min and still no one came to help us the customers service at this place is the worst you would probably get better customer from the taco stand on the corner. Now about there prices when they want anywhere from $250.00 to $450.00 for each chair and then anywhere from $1,000 to $2,500 for a table now your looking at $4,000 for six chairs and a table, and that's the low ends they had set up to $10,000 for wicker even there wall art was so overly priced it was ridiculous I would never recommend or return to this place ever so don't be fooled by the reviews all the good reviews you read cause there not true they or take down the bad reviews so don't believe for one second that they have all good reviews cause this is a real review from people who work hard for there money and don't like to get ripped off by places like this.
-
May 2023 by Myra H.
This is an over due review! I want to take the time to extend our gratitude to Brian for all his help. My husband and I walked in and were in Aww with all their variety. Everything in there is of A+ quality. You are going to pay for the quality you get. Everything is made of strong materials and are beautifully made. Their financing option was a great plus as well. Brian and his team exceeded our expectations with their customer service. We went in on a Friday and have everything delivered the next day! We are still currently waiting on our custom chair pillows to be made but we are in love with our purchase. Definitely recommend this place!
-
April 2023 by Nancy Eastburn
Very overpriced on everything they have
-
April 2023 by Nitza G.
I had a great experience here. The showroom has plenty to get you excited about entertaining. I came in specifically for patio set and had lots of options to choose from. I was happy to have Virginia help me out and give me the 411 on the quality of all the materials. She was patient and helpful. Bryan helped us out with financing and gave us a fair price. I appreciate the excellent customer service.
-
April 2023 by Evelyn O.
What brought me here was from a friend and they experience. I had the pleasure of working Brian. Since I too had such a pleasant purchase, I sent my sister, who was happy the Brian and working with her needs. Thank you Brian, I will continue to direct family and friends to you.
-
February 2023 by Kimberlyn G
I drove from orange county and was not disappointed. The showroom is huge with lots of inventory. The sales reps are helpful and knowledgeable. I was able to get some gorgeous furniture for a good price.
-
January 2023 by John R.
Super expensive, but has everything that you need to ensure that you get a good purchase. Customer service was helpful and friendly.
-
January 2023 by A Khatibi
Just drove 2 hours from Orange County. They have an ad on offer up of their whole showroom for $40 per chair. My mom corresponds with them offer up and they confirm they have $40 inventory. We show up an there are literally 3 items for $40. Most items were at least $200, which is fine if we weren’t coming for $40 items. The guy Greg was very rude and had disgusting breath. Classic bait and switch + dishonest business.
