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January 2022 by Stella Bonin
The customer service is really bad in Mercedes Benz in El Cajon, CA.
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September 2021 by George Baddour
Less quantity of new cars like usual because of lack of the micro chips..
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March 2021 by Michelle Wilson
Jeep service department is horrible! Long wait to drop off vehicle and 2 day turn around. No communication with you while vehicle is there. Good luck!
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December 2020 by Lyrisik
I had a good experience with them. The service center took a while to get to me but they were great after I did receive help.
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December 2020 by Luis A
Really good sales team, hassle free experience. Great product really, they really make things happen in regards to financing.
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November 2020 by John Micheals
Bought a vehicle online through the internet/fleet manager. Picked it from the dealership's inventory and requested a net net price after dealer discount and factory rebates. Fantastic price quoted but negotiated a further dealer discount since I didn't qualify for the college grad factory rebate. Agreed on a final total price with rebates and dealer discount, sales tax, license and standard fees.Made an appointment for the next afternoon to complete paperwork and pick up the vehicle. Vehicle was ready, perfectly detailed and had a full tank of gas. Drove it home in less than 2 hours. I have had many great experiences buying vehicles this way but this was the easiest and best experience I have had yet!
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November 2020 by Pedro Nava
I was helped the moment I got there, in and out in no time and! Free coffee, real Coffee!
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November 2020 by Antonia Nwoye
Great dealership!! The workers there take good care of you.
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November 2020 by Felix Meléndez
No a great experience really but then again I should wait until I have more money I guess
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October 2020 by Tori Wilson
Still offering car washes! And doing very well with distancing and covid rules
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September 2020 by Maria Carreon
I like the place but right now it"s hard Wait 2 hrs for an oil change ???
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September 2020 by Salvatore Diliberto
Brought our Volvo in for routine service with an appointment. Waited in the line in my car 15 min for someone. Finally went inside to see whats going on. Turned out 2 guys were sitting at their desks expecting the customer to go in their office. Someone should be in the drive to greet customers and check them in or at least post signs with what they expect us to do.2nd issue was sitting in the lobby for 2 hrs. Waiting before I finally went to check the status. The advisor had this look of surprise. He forgot I told him I would wait and to let me know when it was done. He played it off like they were still working on it.Poorly set up service dept. Technicians going in and out of the office through customer's in line while they go to the parts dept counter. This Volvo dealer was just entirely remodeled. Why in the world did they think having a parts counter right in front of where the customer's are waiting made sense.This is why we put off bringing our cars in for service.BTW, the showroom was nice.
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August 2020 by Gilbert Garcia
Gr8 service and care.
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August 2020 by Alan Cobham
Informative staff great deals
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July 2020 by Daniel Barajas
Bought a gas cap online they sent me wrong gas cap Brandon Carr never tried to help me out he kept giving me the runaround and blamed me for for receiving wrong part which my invoice clearly shows i ordered the right one
