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November 2024 by V Mora
This place sucks, they never want to receive my used oil. They say there take is always full, I will stop buying oil from here.
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October 2024 by Gerardo Calderon
Good service
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January 2024 by Aaron O
Unpleasant encounter with the short-haired customer service associate girl wearing a hat on Monday night 12/18/23. Despite wearing a smile, she displayed snarky rudeness when questioned about a brake lightbulb’s model number on their website differing from the physical product in the store, and made me feel stupid in the end. The transaction's completion was met with silence, assuming understanding despite my poor vision as I had forgotten my glasses at home.In contrast, the service at the AutoZone across the street lacked the same negativity and was a night/day difference. I am a local here, and such service I experience at O’Reily perpetuates a subpar experience, and I'll steer clear, advising my employees and my fellow neighbors within my home owner association to do the same. It's essential to remember that condescending customer interactions can hinder business growth and perpetuate a stagnant reputation.All in all, I get that employees may have bad days, but never make your customers (especially those that have little experience in the automotive field) feel stupid for asking questions.
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December 2023 by Gina Lee Berterretche
#1 customer service! After a fundraiser event nearby, my truck wouldn't start, it was raining. I called from the parking lot and a guy came out to check the battery, in the rain! The truck started and I was on my way after a quick jump. Life saver but I didn't get his name. Thank you!!!!
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December 2023 by Robert Kromberg
Thank you for installing my new windshield wipers!! You guys are great!
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November 2023 by Lorena San Juan
Really good service
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November 2023 by Carlos Roq
Most of the staff is very friendly and have a good attitude.
The loan service was free and easy.
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August 2023 by Quellvawn F.
This is a great location to come if you need some help. Michal and have, was a big help . Thanks a lot guys 5 stars review
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June 2023 by Antonio Becerra
Very knowledge people and good prices most of hard parts have lifetime warranty
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May 2023 by Joe Beyta
Very friendly and great customer service
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April 2023 by charles malone
Jorge was on point and very helpful. He promptly installed the battery and explained what the reading was on the tester. Great job ?
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March 2023 by Martin Correia
The ladies are very knowledgeable and helpful. It’s nice to see people that enjoy their work again.
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February 2023 by Carl Roq
Most of the staff is very friendly and have a good attitude.The loan service was free and easy.
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January 2023 by Sean Z.
5th visit. This time, I didn't buy anything. Came to the store for oil recycling. I went in the store and inquired if they could accept more oil, the male associate stated yes, up to 5 quarts a day. Then I brought a gallon jug into the store, a female associate told me they cannot accept. I told the female associate about her other associate had just told me a couple minutes ago that they could. She then turned to him about their oil drum is full, and he said ohhhh I guess. No apology for making a simple mistake on their behalf. O'Reilly needs to train their associates better on customer service. Then I guess I am leaving this review.
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December 2022 by Kevin Heisey
Needed a new battery Thanksgiving weekend. I was helped by a younger guy and an older guy. Both were super nice and helpful. They were very knowledgeable. Younger guy removed old one and installed new one at no charge. Service with a smile. I am most grateful.