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May 2022 by Joseph M.
Took my Tesla Model Y to switch over my TPMS sensors from my 19s to 21s. I worked with Roley and he was awesome. I was a bit skeptical to take my brand new Tesla to this establishment because of the recent name change and assumed lack of knowledge working with Tesla's. After a few hours, I received my car and overall I am happy with my decision to come here for my tire needs. My experience was good and I look forward to returning here very soon. $25 a sensor was a decent deal.
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May 2022 by Alyssa K.
I had a flat tire that I wasn't sure would be able to be repaired. Ring was very helpful as soon as I walked in. My tire was not able to be repaired but they had a replacement in stock and replaced it for me same day. I'm and our service. Highly recommended!
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May 2022 by Eliana Long
I’m so disgusted. We came here because of all the great reviews and it sounded better than being robbed by the dealership. Just realized all these reviews are fake because they’re buying fake reviews by offering free air filters for good reviews. No thanks. I can afford a $20 filter. We bought our car three months ago and noticed a slight change in the alignment and we were also due for an oil change. Three hours later with an appointment we put the car on the freeway and it’s shaking like crazy. Worse than our 2011 that’s been everywhere including overseas. They claim something is lose but I can’t imagine one small thing causing this much shaking. We couldn’t even put a soft drink with a lid in the cup holders because they were almost thrown out. I truly feel they wrecked my car
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May 2022 by Marco R.
Brought my car here to get serviced instead of bringing it to the dealership. Big Brand has better prices and Romy was really helpful! Only downside was it took a little longer than expected. They mention 1-1.5hrs but it took a little more than 2 hours before I got my car back... oh well they must be busy. But overall, I would recommend this place and recommend Romy. Will comeback again!
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May 2022 by Brian R.
Wonderful place! They treat there customers above and beyond. Fast service as well. Will be coming back
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April 2022 by Lorenzo Carrillo
I was driving through the Ontario in search of the nearest tire store. Limited on time, this establishment stayed open for me after closing hours. I am truly thankful for their commitment to great service. Our family highly recommends Tire Pros!
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April 2022 by Clint E.
Just want to say how great these guys are. Romie at the front counter and Emanuel in the shop are TOP NOTCH! Had and issue with my truck and they took care of it asap and correct! Will be back for sure!
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April 2022 by Victor G.
Amazing service. They went above and beyond for us. We came in with a flat tire after they were closing and they were still willing to help us. Life savers!
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April 2022 by Danielle O.
Was able to get my tires the same day! Excellent service and friendly staff! Clean and organized. They offer water and snacks!
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March 2022 by Felix Q.
Great shop ! Awesome customer service. I would highly recommend Big Brand Tire & Service for your vehicles needs. Shout out to Manny! Great mechanic.
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March 2022 by Junior C.
They really try to help, a lot cheaper than other places, I would definitely recommend it to everyone, thank you
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March 2022 by Arriel P.
Wonderful customer service everyone was so friendly and inviting and I had a great conversation while waiting for my car to be serviced. Shoutout to the lady and Peter who took care of me! My car has been a headache for a minute but I feel grateful now that everything has been fixed. Blessings and thank you again
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March 2022 by Jeff W.
I hit a large object on the freeway where Cal-Trans was working and got a flat. Only to find much more damage. I was working in the area away from home. Some parts needed were rare and not stocked at tire shop. The team drove to multiple locations throughout So..Cal the next day to get all parts. I was given a ride to and picked up from hotel. Car was completely repaired with new matching rim, steering rod, new tires, and perfect adjustments. All within 24 hours. Service from all their techs and management was exemplary. You rarely find this kind of service anymore. A big 5 stars to this shop...
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March 2022 by Auggie M.
Great service amazing work very helpful keeping me informed on what is needed on my car when brought in thank you will definitely recommend integrity tires to anyone with car troubles
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February 2022 by Jennifer O.
So unfortunately right before the exit to this place while on my way to meet a friend and on the freeway I got a flat tire it was my first flat tire experience so I got a little shaken and scared. But thankfully this was the closest tire and service shop because they were really nice and took me right in as soon as the tow truck brought my car in. I was helped by an older Asian man who was extremely helpful and understanding he made sure throughout the whole process and before I left that I was aware of everything and he didn't try to make me get more expensive services or anything. My friend who I was going to meet drove up and also decided to get one of her tires changed she was helped by a white women who was also very kind and friendly. Overall my tires and my friends look great and the customer service was great. I definitely recommend this place to others.
