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“Eugene and his team are amazing. They will go above and beyond just to keep the customer happy; I've experienced this. Prices are reasonable and the quality of their work is impressive. Eugene explains clearly and perfectly what is wrong with the product and he always does his best to fix the issue fast and correctly. I took my s9+ for a charging port replacement and like I said, he went above and beyond to fix the issue. He is an excellent guy and I strongly reccomend this repair store. I've gone to like 3 or 4 other places and they "fix it" but the problem(s) would come back and they would charge again. This guy and his team are honest ppl with knowledge on what they're doing.”
“Switched to Verizon today. The set up process was fairly quick and easy. Our salesperson, Adam, was kind, explained pricing in detail, and answered all our questions.”
“This particular AT&T store is phenomenal! I had the pleasure to be helped my Marco who went out of his way to resolve the issue with my cell phone. I can't recommend this location enough!”
“First let me say that I had to upgrade my phone and I have absolutely zero patience for technology . Jackie set up everything for me and got me on my way in 20 minutes! What a fantastic experience. I hope Cricket Wireless appreciates how great an employee Jackie is!”
“Alyssa is the best person to work with your problems. My 85 year old mother in law is hard of hearing and Alyss was respectful through a very difficult transfer order. Always smiling and looks you in your eyes when she speaks to you. I believe she did extra work to get our difficult orders completed. She returned my texts as quickly as possible. Never gave me the impression I was a bother. I hope she will be the manager there and stay in this store. I like seeing the same person in a store to build a good rapport with them. Her co-workers came to her for advice several times while I was there. I want to stay at this store and I will if she stays at this store. I didn't want to go to this store because of previous visits but I am glad I did. She is a pleasure to work with. The store manager is friendly but not like Alyssa. She doesn't make you feel like I am a bother. She returns texts promptly and always courteous, friendly and a smile on her face. She is a pleasure to work with. I would give her 10 stars. Thank you”
“Let me start with I was waiting at the Chino location and it was past 10 am which was there opening time and store was still close .So I decided to go to this location it was the best decision I made the lady there was so helpful so Happy there's still people like this Thank You So Much !!!”
“Bri did amazing helped me get a new phone nice price everything included with multiple people in the store, you killed it bri thank you so much. Best boost in town!”
“The new owners did really good job To improve the store and make it much better i Remember last time I went to the store it was very bad service now they're keeping it professional”
“Eman handled customers in a timely manner and was good to inform me better deals - there were no hidden charges and well explained with everything. I would of give it a 5 star but the bathroom ran out of toilet paper”
“My husband is an over the road truck driver who needs to have his cellphone at all times especially to make his money. His phone stopped working and he went into this T-Mobile store and the Sales/Customer service representative Maritza went beyond to assist him and make sure he left with a working phone. We appreciate your great customer service and hope everyone at your location has your customer service skills. Thank you !”
“I called to ask if they had a screen protector for my phone. He said yes, I asked what time they closed and he said 7pm. I told him I was in my way and if he could wait he said no problem. I called at 6:45, now that is what I call Customer Service!!!!”
“Lester is an amazing employee you can tell he is very passionate on helping guest he was alone at the store dealing with a lot of customers but was still very nice about it”
“Went in and was treated very kindly. The Gentleman Elvin went above and beyond and exceeded my expectations.His customer service skills were matched by none. He was straight to the point yet was able the liven the expirence and hold an engaging conversation, definitely made the trip and switch over a welcoming and easy experience.”
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“I came to get my SIM card last week and the process was smooth and pleasant at this location. The associate was very professional and attentive as well. I had been going to the one off of Riverside Dr. next to the Río Ranch Grocery Store, but soon realized the owner operates unethically and adds fees to services that should be free. *SIM card replacement and activation should be completely free*”