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September 2023 by Google user
Unbearable to walk around in here because of how hot it is. An employee told me the air conditioning has been broken for months… I feel bad for the workers, they always look so hot and miserable and sweaty in here. I don't know how anyone can survive 5 minutes inside this place. Definitely do not recommend shopping in here unless you can deal with desert heat.
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May 2023 by Angie
The cashier Delilah was super sweet! Had an amazing experience at this store! Always stop by this store whenever I'm in this mall ??
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April 2023 by Tyne Want
Cheap animae bobbles, and overpriced everything now. Not worth it anymore. The innovative items are gone. 5 below stocks the same stuff for waaaaaayyy cheaper.
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March 2023 by Maria Guzman
This place is really cool.. my nieces found a lot of their favorite plushie characters
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February 2023 by Linda G
Over priced for 99ncent items
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January 2023 by Kaye Reshaw
Maybe because after holiday but not very stocked. It used to have amazing products at great prices but not anymore.
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January 2023 by Alisia Ramos
So cute it's the best store ever i always go there
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December 2022 by Tess, LA
My daughter bought her cute night light here with her fave character in it. It was $9.99 ? but it doesn't really help because its too dim and yellow ? but the good thing is, it's rechargeable.
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December 2020 by JC D.
Website is not updated and no longer at Ontario Mills...have look around but there is none at Ontario Mills....this retail management company looks like doesn't know what responsibility to consumer is all about.....does it take all time to update your website?
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March 2020 by Julia Angelo
I love this place it has such nice and different items from home to beauty.
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January 2020 by Nakya Solomon
i love this plaaceee such cute stuff. come here if you love we bare bears!
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November 2019 by Nicole D.
Today was the first time I shopped at this store. Went in and found lots of cute marvel items when checking out the cashier said since you are spending so much you get a free gift. When I got home and checked my bag. She had put an empty bag inside of my other bag. She had grabbed several items out of this smaller bag scanned them and charged me for them and gave me an empty bag. Tried to contact them but there is no phone number for them. Nothing on the receipt either. Tried looking on the website no information on the website about this particular store.
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October 2019 by Sean Miller
Tons of good deals
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October 2019 by Eric S.
It's really rare for me to give one star. However, I live really close to this location and I've been here more than 10 times since I work near. Every team member except one young gentleman is extremely lacking in customer service department. I often have to chase a team member down to get ring up. They have attitude answering simple question. frequently there is no team member even presence in the store. Employee lean against the wall stare blankly at people. Team leader/supervisor actually have the worse customer service attitude per his name tag it show he is shift supervisor? I doubt things will change here but I just want to share my two cents for this location. I love this brand as I often go to their other location, especially the one in Chino Hills since I work near there. Unfortunately, that location customer service is also lacking, but still mile ahead of this one. Since in that location they at least greet people, have less attitude, and try to restock their product there.
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September 2019 by Amanda M.
Me an 6 other People wanted to Come In before they Closed an the Lady At The Register counting Money said closed ten Minutes before the Store closes . Which is Fine but you Guys Lost 6 People to buy stuff I wanted to get External Batteries for my Cell phones it's was 5 minutes before you Close what's the Point Of Saying you close at 8pm if you Have Time make a sales
