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January 2024 by Aly
don't expect to be treated well if you try to make returns two days passed the 30 day return policy. fortunately I was able to make an exchange but not after being lectured by someone that takes her job entirely too seriously. I returned products that were still being sold in brand new condition with tags that MK will still be able to sell.Rather than accomodating an equal return as shown from the proof of purchase, the supervisor made sure to only credit my exchange with the lowest selling value.when you treat your customers poorly, you are eliminating possibility for future business. well done stinky.
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January 2024 by Kate A.
Employees are so helpful! I greatly appreciate their effort in creating a fun and exciting experience while simply browsing through the store. I always end up grabbing at least one thing before walking out. Thanks to a good customer service!
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January 2024 by Precious Rodriguez
I felt as if I was being watched in all directions as I browsed through the store. Staff judges you off what you have on or look like and based on how you're dressed. I've come before with full makeup on and business attire after work and was treated completely differently. Just sad that this staff represents "Michael Kors". Ended up shopping at coach going forward.
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January 2024 by April Baity
Had great sales. Bought a cross body and tennis shoes. Lots of registers open to help move the lines.
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December 2023 by Kat D.
I walked in this Michael Kors Outlet, knowing what I wanted with the price in mind after perusing online. Looked around and didn't see the bag I wanted, so I asked a sales gentleman and he told me they were out of stock and whatever was on the floor was what they have. Browsed around and I couldn't pass up the sale and additional discounts on their bags! I was helped by Jimena (sp?) and an Asian lady. My hands were full and Jimena brought me a shopping bag, helping me look for matching wallets also. While I was in line, I noticed the bag I wanted behind the register. I asked the cashier if it was for sale. She asked the other cashier if it, being a newly returned item, was available for purchase and it was. When she rang the bag up, it was at retail price! I was like "ok, I'll take it"--I wanted it that bad! However, I showed her the outlet price from my phone and she said that since it was probably purchased from a retail store, it would be the retail price. I then asked if the outlet price can be honored, for it was the exact design and size. So, she inquired and the same gentleman scanned the tag for online confirmation and granted the outlet price adjustment! My damage was controlled, LOL! I walked out with what I wanted and much, much more!
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December 2023 by Becky L.
So I tried to get into this line some how this past trip, I just don't get the hype about 'Michael Kors.' My fashion sense starts at Kate Spade and goes to YSL, Tiffany for Designer brands. I stayed here browsing for their merchandise offers, but I came to find out they were all similar to what Coach offers. So I already got tired of Coach, I've upped a notch using Kate Spade which I don't get tired of wearing. Glad you are here, but I can't get into MK. I don't get the hype either? Very organized store though from the 1/2 hour I spent here taking pics. Couldn't find anything I may be able to use. Not for me.
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November 2023 by Arpita K
Ontario outlet have good services. Their employees are very friendly. You can get a good deal every time.
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November 2023 by Genesis Zapete
Heaven and Stephanie were the best! This was my first purchase at Michael Kors and i am DEFINITELY coming in to purchase more items! I was looking for a school backpack and was recommended the Jaycee backpack and I left with what i was looking for! Heaven was definitely an enjoyable person and made my first shopping experience! Please give her recognition !
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November 2023 by Jennifer Anderson
Attentive staff. Checkout staff was helpful in providing tissue and bag for gift that was bought.
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August 2023 by BethiYah Grace Thomason
Purchased hand bag and wallet on line exchange it in the store. Easy, the store is very well laid out. I saw what I wanted and was out in five minutes. Excellent customer service
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July 2023 by Bethiyah Jean Thomason
Purchased hand bag and wallet on line exchange it in the store. Easy, the store is very well laid out. I saw what I wanted and was out in five minutes. Excellent customer service
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July 2023 by BathiYah Grace Thomason
Purchased hand bag and wallet on line exchange it in the store. Easy, the store is very well laid out. I saw what I wanted and was out in five minutes. Excellent customer service
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July 2023 by Rene Amio
Great place to shop with the additional 15% discount. Sales rep are very helpful compared to other stores like Coach.
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May 2023 by Dio Ruiz
Good prices great selections you will find what you are looking for
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April 2023 by Moon Me
MK sales are very rude and unfriendly. when I ask help they pretend didn't see me.
