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February 2023 by Madelien C Calleros
Rep was friendly and helpful
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February 2023 by Juan antonio Onofre Francisco
The staff speaks Spanish and was very friendly. They helped me with a problem I had about how to cancel a line
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May 2021 by Debbie Barboa
They really helped me solve an issue I had with my phone
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May 2020 by Daisy R.
Great service from all staff. Chip is a tech guro. All staff are help each other, and solve costumers conserns..
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March 2020 by Tawny G.
I was recently given an iPhone and had to transfer over all my information from my android. I came on my lunch break thinking I could get it done quickly. Wrong. I decided to leave my phone there while it updated and pick it after work. I came around 8:30 and was greeted by Jackie. She retrieved my phone from the back and gave me the bad news. Nothing had transferred over. She suggested I try an app and do it on my own. I told her the sad truth. I am not a tech savvy person. So naturally she offered her help. Cut to about 40 minutes later(it's after closing now) and this very kind, very patient young woman is STILL trying to transfer my stuff over. At this point, I had resigned myself to thinking it was a lost cause. And then, just when I had lost all hope, I hear Jackie say, "Man, I impress myself sometimes." She f****** did it! As I mentioned before, I am not a tech savvy person, so I have no clue what she did or how she did it, but boy oh boy, was I grateful. Between her knowledge, determination, and positive attitude Jackie made this one of the best customer service experiences I've ever encountered. Thank you Jackie!
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February 2020 by Denny Setiawan
Not very nice employee.just waste of time to come in this store.they don't want business.
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November 2019 by Bianca N.
Please go see Eddie ! He made sure I was taken care of. He set my phone up and made sure my screen protector was on point. I used to work for tmo so I'm very critical about customer service and how they handle my situation. He did excellent. Tell him Bianca Sent you and he will make sure to have you smiling when you walk out. THANKS EDDIE ! I love my iPhone 11
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September 2019 by Ricardo Del Toro
Don't hire girls who don't want to work and spend all day in the back watching TV.
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August 2019 by Matt C.
Was greeted by everyone, service was fast, and easy. They were the only tmobile open, so I may come back to this location.
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June 2019 by Nicole P.
Kimberly provided a great experience today. I switched from Verizon to T-mobile and I'm excited about the savings and the already noticable improvement in customer service.
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May 2019 by Jon D.
Beware of Juan ,he sold me a defective he sold me a defective phone that doesn't work and refuse to give me my money back I spent over $500 on the phone that doesn't work don't go to the store they will sell you a defective phone they are very unprofessional they have a no refund and no exchange policy you over promise and doesn't deliver do not you go to the store
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April 2019 by Oscar Sosa
Awesome service from all the employees!
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March 2019 by Melinda A.
Came in over the weekend to finally upgrade my phone. Was greeted by all the employees. Carmen approached me and helped me with upgrading. She made the transaction quick and easy. She was so nice and helpful and will definitely come back in next time I need something instead of calling the 1800 number. Thanks Carmen!
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February 2019 by big dog
They got some cute thick lady's up in there
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February 2019 by Mad Arteest
Prices seem like scam to get you in store. There are lots of fees that are not advertised. The service is so so.
