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March 2024 by Maverick Phantom
Customer service is exceptional. The available packages to take care of the car are beyond the car - taking care of the customer. Sam was great (he even got us food on top of a great deal). Definitely recommend Fletcher Jones, specifically this dealership, and of course Sam. The Team is great. Everything is on point.Great peer interaction and definitely the sense that customer is first prevails.
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March 2024 by Brandon Hanna
Great experience working with MB Ontario. Abel G. worked diligently with me to get me into an EQS. His professionalism is unmatched. Addi and Nina at MB Ontario made the rest of the experience very enjoyable. Highly recommend this dealership!
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March 2024 by Constantine Juarez
Louis and Daniel really made it up to me here. Selling me a EQE 500. Usually when I come here in the past to try a purchase a vehicle. I felt like I was always Judged and avoided for the most part. If I met Louis and Daniel Sooner I'm sure I would bought atleast 5 cars in the past here. 4 stars for the dealership in terms of the recent experience. 2 stars to all the other sales people and 5 stars to Louis and Daniel!
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February 2024 by Sayed Hashimi
I’ve visited the MB Ontario service department Tony was assigned to my car!I was disappointed with his call I received very rude, disrespectful and unprofessional! WhenFailed to answer my questions about inappropriate charges that I rejected!When I was expressed my concern he became rude, unprofessional, I expect answer on the long list of inappropriate charges.I would not recommend Tony to others based my experience!I wish MB O mgt fix his behavior!In general the service level is the best at MBO!But TONY!!!One star is for Tonys behavior!
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February 2024 by Ricardo Ross
Ree the best advisor my 1st time at Ontario their wonderful makes
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February 2024 by Joe Prieto
We have been looking for a different kind of car or SUV.we have a MB C300 Coupe but not working out for our needs.we went in to MB of Ontario on Black Friday but could not make our minds, finally January 19, we starting looking at new one but it was a bit small, but when my wife Elvira drove around she fell in love with Glee 250 SUV, Thanks Able for your patience, and helping us get a new car with only 20 Miles.JGPR
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February 2024 by Monica Fermin
The best car buying experience ever. Jonathan provided many options and all the information regarding every vehicle I test drove to help me make the best decision for my needs.Dennis in finance was also very helpful and informative. I walked away feeling very good about the vehicle and my lease.Everyone at Fletcher Jones of Ontario was wonderful!Looking forward to a great relationship with this dealer.
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February 2024 by Essam Khalilieh
I contacted a few Mercedes-Benz dealers and the folks at Ontario Mercedes-Benz were professional, and they actually followed up and wanted my business. Even after they knew that I was somewhat in the business. Our sales manager, Ken Lau was very professional, and treated us with the upmost respect and I can’t forget about our sales person Liz she was very nice Professional with me and my wife, and finally when we walked into finance, we were greeted by Mr. Azar and he was top-notch as well
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February 2024 by Jamie Quinonez
My experience with Ontario Mercedes was great that people in the parts department they're very nice warm smiles very caring for their customers and we'll go back and get my parts or any kind of other business that I need or have to do that I will be back I love people treat you with kindness respect smile laugh with you that's a plus that's my experience there
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February 2024 by Unicorn ferry Naiya baby
Horrible experience went to view a car , wanted it . Next day did all the paper work through our credit union took hours just to be told someone els is buying the car . Will never inlife go back to Ontario of Mercedes
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February 2024 by Steven Chapman
An exceptional experience from start to finish!Jason Cai, the Internet Manager of the Dealership, immediately responded within minutes of my initial inquiry of two vehicles, on a Saturday evening no less, answering question and texting images. I subsequently scheduled a test drive the following morning, and was driving a beautiful & pristine Certified Pre-Owned Mercedes Benz 2021 GLE 350 home within a matter of couple of hours.Bernard Azar, the Finance Manager, was also wonderful to work with, completing all of the necessary paper work with ease, making the overall experience one to remember.This is one of the most warm, friendly & professional car buying experiences I've ever had. Just outstanding in all respects.Thank you for everything!
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February 2024 by Alex Gonzales
Honestly words can’t describe how happy i am with my new Mercedes. This was my first Mercedes’ and I was treated with so much respect and genuine care from the first step I walked in through the doors . My brother Michael Georgie was my sales representative and he went the extra mile for me and gave me an amazing deal on my new car. He’s more then just a car sales man he is honestly a genuine caring person and an Mercedes’ enthusiast that knows Mercedes’ in and out I highly recommended. Made me and my family feel very valued and cherished. It was a pleasure working with Mr. Michael. If you want to go buy a car look for him he will do everything in his power to make you the best deal ever.Also wanted to show my appreciation to Dennis in finances awesome person to work with as well. Made the final process so easy and explained everything I needed to know.
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February 2024 by ruchika Bagga
Great purchase and best men at dealership ??
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February 2024 by tamer Soliman
Best experience ever! Thank you, Michael Georgie, for your excellent customer service and for my beautiful new car! This is one happy customer!
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January 2024 by Elia Ghantous
Best service, Tomas was amazing. Elie Rai the best…
