“SO glad I went with them for my dad’s kitchen remodel! We had a hicccup in miscommunication at one point, but the owner Zabi went out of his way to phone me. After that it was smooth sailing! Communication was on point. Their installers were amazing, and our final product came in a few thousand dollars less than a competitor’s bid for the exact same cabinets and countertops. We got exactly what we were looking for at a great price. Zabi, Yeshota, and the crew were fantastic!”
“My wife and I are working with a kitchen & bathroom designer on a San Diego project that just happens to be 500-miles from where we are living in NorCal. Logistical challenge for sure. When it came time to select porcelain slabs Adriana and my wife chatted on the phone and quickly had a meeting of the design minds. Selection came by using Facetime with Adriana walking through the wherehouse showing us inventory until we came up with the slabs for our needs. Nowadays we all are relying on technology but without personal service it's a bit hollow. People like Adriana make it ring true and fit together. For us she made a world of difference!”
“I live in Canada. I just got off the phone with Triaico and he will be shipping to me two sets of top and bottom shower rollers for my Lance RV at no cost except shipping. Excellent service AEI Thank you”
10AM - 6PM
5250 Ontario Mills Pkwy Ste 400, Ontario“John and Jess were incredible help. It's refreshing to find a store that genuinely cares that you are getting the right products and not just trying to sell you something”
7AM - 4PM
3624 E La Salle St, Ontario“Usually purchase my stuff in Corona and love the staff there but occasionally I need to go to Ontario and each time I have found them very knowledgeable and extremely helpful two thumbs up .”
“Great place, store attendants were helpful and moreknowledgeable than typical people working at big box stores. My 15 year old water heater had took a crap, and it was time to get a new one. I planned to replace it quickly, but I wasn't happy with the on-hand brand selection at the big box stores. I did a quick google search, and found this place less than a mile from mg house. I called their hotline on my way to work at about 7:30 am, and I was able to put an order in for pick up that same day. I received a text message about and hour later indicating the order was ready. I picked it up at about 4 pm on my way home from work. The man that helped me answered some basic questions about installation, as I had never installed one before, and he loaded it onto my truck for me. I had hot water three hours later.”
“I am very happy and impressed with customer service at Water Creation. It seems to be a rare thing anymore to be able to get someone to even respond when there's an issue with a product. Not only did they respond, but did so in an extremely quick time frame, even on weekends and after business hours- but also worked to resolve the issue I was having. I was able to get the new parts I needed, even though the faucet wasn't ordered through them. I had a very good experience with them!”