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September 2022 by Ben A.
Amazing customer service by Jordan and Melanie. They completely made my daughter smile by exchanging defective shoes with no issues. How they handle was completely professional. Thank you for great customer service.
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August 2022 by Angelina G.
Great customer service , I called and asked for converse high lift for my daughter and w out me asking the girls had it ready when we got there ... defenintly recommend ..
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March 2021 by Jocelyn R.
As a mother of five I use to love the convenience of all the name brands journeys carries. Unfortunately I recently went to the children's store and the store manager felt the need to not just be rude and disrespectful but started yelling to the point that other customers left and my one year old started crying cuz she was scared. Yes I definitely stood my ground and made it clear to her that she was not gonna talk to me like that specially in front of my children. That being said I will no longer be a journeys customer. I'm very disappointed with the company.
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March 2021 by Ro Castro
Isaiah is awesome
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June 2020 by Rochelle Vidamo
Isaiah is awesome
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June 2020 by David G.
Love this store. The associates are always friendly, nice, helpful, and quick. I went there today and I had 3 to 4 employees ask me if I need assistance and helped me with no problem. They did not ask me if I need assistance in an intrusive way but in a more helpful and respectful manner. I go here to buy baby shoes as I work in a predominantly female driven field and we always have baby showers and love to buy baby converse or vans shoes. Their prices can be steep but fair. They were open today and required everyone to wear masks. Very clean and prompt with service.
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January 2020 by Velena P.
The girl in there is rude and will NOT help you. She's rude and terrible customer service.
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December 2019 by Shantel G.
Ayanna helped me she was amazing best customer services I got everything I needed she even assisted me with adding a few additional items. I'll definitely be coming back for more!
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December 2019 by Joey L.
super busy mall but this store has all the styles and sizes for kids I couldn't find anywhere else! Honestly shopping the mills for kid shoes is such a challenge so go here first and save yourself the trouble! I always have a good experience at Journeys locations and wanted to acknowledge their great work, specifically Rachelle and Maria. Lovely girls and made everything easy, now I'm ready for Christmas!
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November 2019 by Leticia Victoriano
(Translated by Google) I find variety clothes for children
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May 2019 by Dylan J.
I came in here yesterday with my date after a movie and we were helped by Tammy. Tammy was awesome. She was patient as we tried on different shoes and sandals and shopped for different styles. She was knowledgeable about the product, polite and very helpful, making sure what they didn't have in stock they could order and ship to us. She was also just a good salesperson in a refreshingly friendly and natural way. Great experience.
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April 2019 by Merlee Sigala
Was there last Wednesday at about 3:30 the girl at the counter was so rude was never greeted when asked for a shoe size 3 she told me all she had closest to that was a 1 never even walking to the back or even acknowledging the shoe I was even asking for seeing her lack of interest to sell I started to just walk out when I heard her start mocking me to the guy she was working with atleast wait till the costumer is out the door for you to start talking about them when I looked back and asked her if everything was ok she couldn't even make eye contact w me or my family and proceed to have a personal conversation with her coworker even tho there's was other costumers there who clearly could have been acknowledged first rule of costumer service costumers are always first
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April 2019 by Joshe the Coolest
Was there last Wednesday at about 3:30 the girl at the counter was so rude was never greeted when asked for a shoe size 3 she told me all she had closest to that was a 1 never even walking to the back or even acknowledging the shoe I was even asking for seeing her lack of interest to sell I started to just walk out when I heard her start mocking me to the guy she was working with atleast wait till the costumer is out the door for you to start talking about them when I looked back and asked her if everything was ok she couldn’t even make eye contact w me or my family and proceed to have a personal conversation with her coworker even tho there’s was other costumers there who clearly could have been acknowledged first rule of costumer service costumers are always first
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January 2019 by Bethsy Lopez
Good prices
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November 2018 by Ray K.
I was so impressed with the help I received from this store. I was helped by a man named Ezra. I thought I knew what size shoe I needed, but when I told him the wrong size, he was patient and kept working with me until we found the right size. It felt like he would have worked with me for however long it took. He was also helping other customers during this, but he did not make any of us feel like he did not care. Ezra is a great employee.