10AM - 8PM
115 N Euclid Ave, Ontario10AM - 8PM
1305 E 4th St, Ontario“Bri did amazing helped me get a new phone nice price everything included with multiple people in the store, you killed it bri thank you so much. Best boost in town!”
“I don’t know if anyone else had this experience but I to express my deepest gratitude for the outstanding service I received from Ultimate Internet Access’s (UIA) technician, Jacob F., this past Friday afternoon. As a homeowner and a practicing psychologist, uninterrupted internet connectivity is crucial, especially during important meetings.In the midst of a critical virtual session, I encountered a sudden loss of network connectivity – a distressing situation, especially when every moment counts. What made this experience incredibly positive was the exceptional support I received from the UIA customer service operator, and subsequently, Jacob F., the onsite technician.The UIA customer service operator, whose name unfortunately I did not catch, was remarkably supportive and attentive. They patiently walked me through troubleshooting steps and demonstrated a genuine commitment to resolving the issue promptly. Their professionalism and understanding during a moment of stress were truly commendable.Moreover, I would like to extend my heartfelt appreciation to Jacob F., who promptly arrived at my home to address the connectivity issue. Jacob's expertise and dedication were evident as he efficiently identified and resolved the problem. Not only did he restore the internet services swiftly, but he also took the time to ensure everything was functioning optimally before leaving.Jacob's professionalism, technical skills, and customer-centric approach made a significant impact on my ability to rejoin the crucial meeting seamlessly. I am deeply grateful for his swift response and the exemplary service he provided.If he sees this message, please convey my sincere thanks to Jacob and the entire UIA team for their commitment to delivering exceptional customer service. It's reassuring to know that as a UIA customer, I can rely on a team that goes above and beyond to ensure uninterrupted internet services.Thank you again for your outstanding support.Dr. M”
10AM - 9PM
1 Mills Cir Unit 604 - Level 1, Ontario“Great customer service. I did not have an appointment but was seen in 15 minutes. Can't remember the person's names but both were very polite and helpful to the other customers as well.”
“Switched to Verizon today. The set up process was fairly quick and easy. Our salesperson, Adam, was kind, explained pricing in detail, and answered all our questions.”