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January 2024 by Precious Rodriguez
the guys aren't interested in helping you.
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January 2024 by Michael Lewis
People are nice here but good luck trying to buy anything. We waited forever to buy shoes and there were plenty of people working. 4 cash registers and only 1 running some of the time.
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December 2023 by R Velasquez
Great customer service by the employees helping me return my online order. Helped me with the entire process. ⭐️⭐️⭐️⭐️⭐️
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July 2023 by Jose Leon
I usually purchase online through finishline but today 7/29/23 we decided to go in and purchase some shoes for my daughter. She chose some td sz pink mid jordans..they gave her 1 shoe and said they would hold the other up front..she liked em so we got in line. They got the shoe box and we paid and went on our way. When we got home my daughter wanted to try em both on. We have super bright light and noticed the shoe laces were dirty..looked at them closer and bottom had stains like they were used and cleaned. We what are clearly used shoes. Now we have to go back to return them. Last time I purchase in store
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February 2023 by Jesus Herrera
Was greeted upon arrival and the sales associates were very helpful, will come again ! They have more sales than other stores.
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February 2023 by ashley castillo
The employees were very warm and welcoming and were able to help me find some super cute items! The place was also very clean and organized.
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February 2023 by donna
They have a lot more woman’s clothes than before and a better shoe selection! The employees were friendly and the worker at the register walked me through how to pay with after pay.
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January 2023 by Tani A
Andy, the manager helped me very specifically was able to assist me with the size educated me with the fact that these run a little smaller he was super kind and I just made the entire experience easy and delightful. Thank you, Andy.
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January 2023 by Jessica Massey
didn't get any help from the sales rep on the floor but they were holiday busy so I understand luckily I helped them out by convincing my friend to buy a pair of shoes no problem ill always come back because I simply love their selection of many different shoe brands
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December 2022 by Lyn Mendez
Girl had disgusting attitude looked shocked when I asked her for help , bad demeanor , mean face then when I let her know her attitude towards people is horrible , she goes to tattle to another associate . Then she approached me trying to defend her behaviors towards customers. Never have I seen this type of gross behavior from employees
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September 2022 by Andy S.
The store manager was so helpful and amazing. She helped me find some shoes for my sister. Her customer service was amazing;)
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August 2022 by Jonathan G.
Bought some nice black and white air forces! Workers were nice and helpful. The girl at the register was patient and explained how to use Afterpay instore to me.
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August 2022 by Erika Soto Roman
Unfortunately, I when to this place to spend 500 dollars and employees treat me in a very disrespectful manner, I ask to talk to the manager because this kids was laughing on my face when I ask for respect and management became to be even more disrespectful laughing with them.Such as a horrible experience I ever experienced as a customer!
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July 2022 by Bill M.
Sorry excuse for employees. Everyone to busy doing nothing to help . When you finally to get some one you get an quick no don't have that size with out checking. Young kids that don't want to work .
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April 2022 by Kyra B.
Came in on Saturday morning and was met by a young lady who "wouldn't recommend bubble shoes for walking" when I asked her about the Nike air 210's. It had been so long since I had been shoe shopping so I needed help with sizing and such. They did not have my size in women but before I was basically told "we have nothing here for you" I remembered that I need men size 9 shoes! So besides helping me, the guy just gave me this really uncomfortable glare as I walked to the men side to choose a shoe. As I'm over there I'm talking out loud like "oh that's right I need a men's size shoe not women" he then says, "well we don't know what you want" I'm telling him , I'm clearly in here for shoes ! What else could I possibly want? He told me to calm down because it's not their fault they don't know what I want. I told him, instead of staring at me, how about ask ? He then said "She's helping you not me! I don't know what you want." It just felt like the whole encounter was set to fail from the start because 1. Why are you just standing there watching me, I don't have a single shoe in my possession and 2. It felt like they did not want to help me and gave me a really hard time! I get the crime rate is extreme when it comes to those things, but treating genuine customers like crap should not be okay. It was early, before the mills got crowed. I left and ended up buying 3 pairs of shoes from more helpful workers at champs. If you are a women of color, be careful where you spend your hard earned money :/