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March 2024 by Val Bravo
Kenneth and Tammy are always helpful and really take care of the customers and property.
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March 2024 by Paul Alejandre
What made my experience good there at cube?Smart was very clea very professional It's just getting a little too expensive.
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March 2024 by Mel Inman
Tammy and Kenneth are always so helpful and friendly . I will always recommend this place.
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March 2024 by Daniel B
Excellent customer service really feel appreciated as a customer by the staff five stars for sure
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March 2024 by Ivan Vega
The store managers is awesome staff great just the rent and fees are so high plus the late fee no way I would recommend this place I found a cheaper place close to home and amazing.
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March 2024 by Corrie M
This place is great very friendly and professional
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February 2024 by James Scothorn
It was great were helpfulAnd cretinous
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January 2024 by Jim Johnstone
My wife and I received wonderful service from Tammy. Everything was ready for us when we arrived for our storage and her people skills were outstanding.
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January 2024 by Jean Burnett
Friendly helpful staff. I wasn’t moving the hasp over to open the door, she came right over to show me. She was very nice. The storage was nice and clean. I recommend cube smart.
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December 2023 by Rachel Thomas
The customer service was excellent. Very friendly staff as well. The only reason I didn't give 5 stars is due to prices.
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October 2023 by Louie Lobo
I can’t say enough about the staff here . They are so helpful and do everything in there power assist you in every way . I have had my stuff here for over a year and I highly recommend them to anyone looking for storage. I even have moved and refuse to move my stuff to other storage do to the level of service that management gives.
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October 2023 by Rebecca L. W. Colton (Becky Bamburg)
I was treated very good by all the employees. I've been there for a few months now and they're still kind and helpful. Thank you cubesmart
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September 2023 by Jonas N.
I've been a tenant for about three years now. They keep raising the rent on me. When I told them there was a rat problem they brushed it off. Now there's rat droppings and pee on my stuff and the rent keeps going up. Went to the office to complain and once again, they were out on their lunch break. Second time that's happened when I needed to talk to them. There's also no trash or no dumpster for tenants so I have to cart the pee and poop soaked items out in my car to dump them elsewhere. Not impressed. My rent started at $140. Now it's up to $245 a month. The only improvement they've made is replacing the rollup doors now my door opens more easily, but there is a gap at the bottom, probably how the rats are getting in. The people in the office are kind and pleasant to talk to, but unresponsive to the issues at hand. Seems like a big hustle to me. Wouldn't recommend this place
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September 2023 by Rachelle A.
So dissappointed with Ontario Location. Your stuff is not secured at this location. No camera, no alarm nothing. 2022 a lot of storage was burglarized including mine. They keep on increasing there fee but no security upgrade. then early this year our company's storage was burglarized also. still no action and nobody was held responsible because there is no camera or CCTV. I guess you need to buy higher insurance coverage if you want to choose this location.
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September 2023 by Andrea Perez
When I came to make the rental unit official the process took less than 5 minutes. Tammy was very nice, helpful and informative. Kenneth also helped with some questions I had.Overall it was a quick process, they also informed me about their app, super convenient for me.The units are gated, you can use the pin pad or app to open the main gate. The unit I rented was clean and spacious.Thank you Cube Smart team!
