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December 2023 by Tiffany Carney
Rooms r poorly cleaned. However staff is very friendly and
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November 2023 by Lucy Vega
My family and I rented a room here this place is a joke. When we arrive waited 15 minutes before they help us then they tell us we have to pay extra for the dog we have , we pre paid everything week before now we agree then we finally get the room we reserve a non smoking room well guess what the room stunk like smoke.Then after they gave us second room and then full of trash and not even ready then they denied us a refund. They expect us to stay in those rooms . Please don’t book here is ran down dirty and not professionals.
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November 2023 by Louise Shoffner
DON’T stay there!!! Smells bad.Bed wasn’t even made correctly. TV connection died after a few minutes.Only one light in bed area and was overhead.Load road noise.
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November 2023 by Lucero F.
Wow okay where do I start.!!! First of all they are horrible here .. My family and I book a room here and pre paid the nights . When we arrive it took them several minutes to help us out , when they finally did we ask for a room non smoke area well guess what the room stunk like smoke !! I have a child with asthma, they gave us a second room that was not finished and full of paint and trash .. they wouldn't help us and said we'll wait until manager next day. We travel far to have no where to stay !!!Do your self a favor and not stay here or book at all !
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November 2023 by Rose D.
I chose this establishment because of its proximity to the freeway (SR60), gas and the venue I would be going to. It's very conveniently located in this regard as well as to a number of restaurants and service businesses. The area is light commercial/industrial. Upon arrival it was obvious the property is undergoing renovation/upgrading (November 2023). Rooms were in various stages of progress. Check in was easy and the attending desk clerk was helpful in offering a discount (AARP) for my one-night stay. She seemed a bit dour but may well have been the noise coming from the roof replacement over the office. After being in the room a few minutes, I noticed a puddle of water near the mini fridge in the room. I reported this to the front desk and the in-room fridge was promptly replaced. I was told a housekeeping would come by but was helped by Karen, who seemed of some authority. In fact, she was all over the property doing various tasks - no 'housekeeping' in site. She was very helpful and friendly.My room (109) was clean and quite large; easily accommodating two queen beds. The LED bulbs were a bit harsh for my particular vision but illuminated the room very well. One bulb burned out over vanity was not missed. The king bed was neatly made and the mattress comfortable. While firm it was nicely padded. A selection of pillow firmness would be nice as all three on the bed were firm. Side sleeping was the only comfortable position with the pillows available. The stains on the top cover were off putting but the sheets were clean. The in-room 'dinette' table and two chairs appeared new. These were convenient albeit the chairs were too hard [for me] for any long period of sitting.The bathroom had a funky odor - like mold and cleaner mixed - but was otherwise clean. I rehung the shower curtain as it was improperly hung and slung over the rod. This is a minor notation. The property is older and that age is evident in the rooms, although adequately maintained. A crack in the shower stall enclosure prompted a quick shower. The ironing board, iron, hair dryer and in-room coffee maker are welcome touches. I found the coffee quite good. Toilette amenities are good for perhaps 3-4 uses. The large mirror on the bathroom door is also a nice amenity.I do recommend booking through an online app such as Travelocity for a better rate. I was given no other discount because of a Friday check-in and single night, even though the establishment was obviously not booked full (less than a dozen cars in parking lot). Also, the establishment no longer offers breakfast as may appear online. They do have a coffee bar of sorts in the lobby for guests.
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October 2023 by A. Flores
I booked the room because I read they offer breakfast. Upon check in I was Informed no breakfast available. Smh. But other than that the motel looks like a budget suit.
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September 2023 by James Worsley
This inn is a genuine jewel. The room was open and all around named, and the staff made a special effort to make my visit pleasant. The inn's café served flavorful feasts, and the spa was really wonderful. I'll return.
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September 2023 by Roxie G.
0 stars for this trash dump it says it's upscale and you will have a pleasant experience but no the front desk staff are racist and very unprofessional the jacuzzi room tub has no stopper and the water runs all night because the nozzle is stripped them we got locked out the room and front desk had a big fork trying to open the door I was locked out for a hour then I tried to talk to the front desk first thing she said I'm calling the police and you know that's a violation against black people to false report a incident and she locked her self in office as if she was being assaulted I got video of the whole thing and to make matters worse her boss chose to not speak with me after I waited an hour for her and she said I'm not racist my brother in laws black huh the worst ever I will mention by name the staff in my next review
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May 2023 by Erick Timm (E.T.)
Great place. Stayed extra days. So comfortable and affordable in comparison to other local spots. This Inn is in the Inn crowd and it's on point with everything. Only vending soda machine though, but they have a room service menu to call in for meals.Rooms: Very clean hard time all through rooms, no dirty carpet. Clean sheets and towels. Asked for a hair dryer and they immediately installed on the spot. Great maintenance and housekeeping.Walkability: Everything is across the street or down the way within walking distance.
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May 2023 by Tony Francis
Great location and helpful folks at the front counter, but unfortunately this place has seen better days. Our room was somewhat dingy and beat up, only a few jets worked on the hot tub and very limited outlets for recharging devices. Oh and the heater/ac unit died on the second night of our stay.Most disturbingly though was the state of the linens. We had to replace the bedding when we came in (see attached pics) and several towels we received weren't fully cleaned. They were eager to replace everything but it's something to pay attention to should you stay here.All that said, the price and location were both solid. Great mountain views as well. Hopefully they can get the maintenance and cleaning issues sorted so this hotel can shine once more.
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April 2023 by Sharon Richmond reedy
I pay 120 my heater didn't work and my son saw bugs in the tub so my husband clean it up so I won't be mad . but they did move us and the other room was great the staff did everything to make us happy so I will go back and see? The poolside and coffee in the room no breakfastRooms: We got 2 beds queen they have a little refrigerator coffee pot microwave and table and chairs cable tv one ?️ hard and the other ?️ soft no smoking
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July 2022 by Bee S.
Run! Pun intended! This place is disgusting! My family and I booked through a third party. It looked decent online. When we pulled up there were weirdos EVERYWHERE! Not even exaggerating. My boyfriend and I parked and seen so much nasty crap and hadn't even checked in yet! We seen what looked like underage prostitutes with three men. They came out of a room. They all looked really young. Dressed in fishnet and revealing lingerie. That was already a red flag. Then. There were so many homeless people hanging around the area. It looked ghetto af! I was walking to the office and could smell cigarettes and weed. There was a line outside the check in window. As it got shorter their pool was in clear view. It was nasty! The water had not been cleaned. By then we had enough. This place was a complete dump. The advertisement didn't really show much of the outside of the hotel and upon arriving we seen why! $100 a night for a stay in the hood. Save your money and book elsewhere. I called the third party we booked through and got my money back. This place deserves NO stars. The area does not seem safe especially if you are traveling with kids!
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July 2022 by Brad J.
The good thing about this place is that it was easy to find. The microwave was dirty. There was no coffee in the room, nor drinking cups. There was no Iron plus the holder was broken. The door to get in was not set in the door frame properly, hard to open and close. The tile floor in the room felt sticky and I ended up laying all the towels out on the floor to the carpeting area. It was so close to the freeway entrance and there was no wall to stop the noise. The uninvited homeless man pounded on my door in the middle of the night which caused me anxiety. When I used the phone in the room to call the front desk, there was no empathy from the night clerk or assurance this would not happen again. To say the least I did not sleep the rest of the night. When I opened my door the next morning the homeless man was still in the parking lot and slipped through the hole in the fence to the freeway entrance. I believe the best thing you can do is refund my whole amount. To sum it up in one sentence I would write the following...This could have ended up as a scene from Psycho
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June 2022 by Chanteau L.
This is a straight up tweaker hotel. The only good thing about it is that you don't need to put a deposit down and it's a flat rate of $103 during the week and the weekend is $109. The employees are bitter and angry all the time. I've stayed in rooms with cockroaches the TVs don't work the floors are super dirty your feet in a black if you walk on a barefoot. And you can easily get your stuff stolen from your car if you happen to forget to lock it. The cops are always cruising through here trying to bust somebody even if you're not doing anything they'll still stop you and question you. The amenities are not very good either they give you a coffee pot with cups but no coffee no sugar so I don't know what the point of the coffee pot is.
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March 2022 by Lord F.
I don't even know where to start, this room is worse than any motel 6, super dirty, wore down, super dangerous evening-night, drug addicts and tweakers constantly circling the area and making it hectic to sleep at night, would definitely not recommend, but if you need a place to sleep for the night a little cheaper, then this is a place for you at least I haven't seen any roaches yet but wouldn't be surprised if I did.