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February 2024 by Leonardo L.
Please do not come here they will give you counterfeit money. Came in a few days sold some jewelry and they gave me some fake 100 dollar bills.
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January 2024 by jacob Shaffer
Randy helped me out great customer serviceIf you come here ask for randy
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November 2023 by Andrew Ventura
Came in looking for some cash for my firearms, guys at the desk were friendly and welcoming. Kept everything safe which is great to see and had me out within 20min of arriving. Great place to buy or sell your stuff! Definitely would come back again!
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November 2023 by Mitch A
Lowballing low lifes. They’ll waste an hour or more of your time and then they’ll come back with a lowball price. Their expert knows nothing about (Rolex) does not know that the screws are supposed to be blue on certain screws. They try to use anything to bring down the price they tell you oh it’s old as if you don’t know about vintage watches and you’re not a vintage collector and you don’t follow the market. Then they say it sells for half the price so they can offer you 30% as a loan.
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October 2023 by Beauregard Shideler
The third time I've come up here with several high-dollar items and even brand new stuff and every single thing I take up here they said they don't take. And everything they do have is ridiculously I would definitely not give my recommendation.
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October 2023 by Daniel C
Awesome place an great people. The gentleman that helped me was incredible. Felt like I'd known him for years. Will be back just because of that alone
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October 2023 by Denese Leath
If I could give a -10 I would for customer service if I could give a -10 for honesty I would... So for the past week I've messaged the company a few times about what I have and if it would be some they are interested all...no response, so I took the chance and went to the pawn shop loaded up my cart with tools that were used a few times clean working all parts had a bunch of other stuff but when I walk in the guy said no they would not be interested I said um you don't even know what I have I don't understand he said it's ok they won't buy it at this point I'm embarrassed I ask for a supervisor and he walk over about 8 feet from me didn't say anything to that guy.. i just walk out... I will never go back to this place it seems like they only buy high dollar items...im over it....
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October 2023 by stephanie lo
I first wanted to call to make sure I could sell my used shoes. After the employee picked up the phone, he deliberately said that I could sell my shoes if they were in close to perfect condition. Once i got to the place I double checked the shoes myself. When it was my turn to sell my shoes with the employee, she checked around the shoes to make sure they were good and in orderly shape, she then said we don't take used shoes. I was confused because I called before-hand to confirm yet they didn’t want to take my shoes.
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August 2023 by Kat Andy
DO NOT go to this place to sell your stuff! They try to rip you off to make the most $$ off of you. I came in yesterday and brought in a new latest model MacBook still in box and they were offering me $200 when they easily sell for $700 online. There’s a small girl that works there and she told me, “How much did you pay for this computer” I told her around $1k because that’s how much I paid when I ordered from Apple and she replies “Okay well we know how much you actually paid for it” Like ma’am are you saying I’m lying about how much I paid for it? She was super unprofessional and I don’t recommend this place??
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August 2023 by Eric B.
Bruce was extremely helpful and somewhat fair with a few items to pawn. However, per advice, I took the diamond earrings back to Costco and received a refund for $750 versus the $50 Bruce offered for Princess Cut 0.50 ctw VS2 Clarity, I Color Diamond 14kt White Gold Stud. The low star rating is for the employee who offered to help me before Bruce arrived and then "ghosted" for like 5-10 minutes walking around with a laptop. Prior to that, I sent in photos of the items I needed to pawn sent over pics over text no response. Called in and someone said they don't return those text messages for 24-48 hours and dont bring it in....Then the above that place. Low stars for the lack of customer service.
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July 2023 by Patrick L.
Do they sell stolen stuff? Just ask in'. They don't like giving up their video of possible thieves.
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July 2023 by Felton B.
I would highly advise that people DON'T do business here. These people seem like they are nothing but scam artists. I recently did what I thought was "pawning" my firearm it turns out that I had to transfer it to them but to get your firearm back you would supposedly need to pay it the same as you would any item that you pawned to get the firearm back... But the problem with this is they will exploit certain customers if your application comes back as "UNDETERMINED" and will KEEP your firearm. This seems like a scam because there are no laws that prohibit them from delivering your firearm yet and still they won't. Also, I was asked by staff about the possibility of me having a criminal record and OR missing child support payments the reason I was deemed UNDETERMINED, which I found to be VERY offensive. On the background check application you can be deemed UNDETERMINED and not have 1 single parking ticket on your record, so if DOJ deems the application Undetermined it doesn't mean much. Besides they did purchase my legal firearm and they didn't have any questions then so WHY QUESTION ME NOW WHEN I PAY TO GET IT BACK??? I will be seeking legal consultation. PLEASE DON'T DO ANY BUSINESS WITH THESE PEOPLE!! Possible RACIST.
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July 2023 by Jireh S.
Second bad experience with this pawn shop , I called yesterday march 13 around pm 3 and this dude answers the phone like half asleep , I asked him how much are you buying or paying for 14 kt gram gold ... he pauses and says depending on the gold..... I just told him it's 14 kt Gold he said he buys it for $25 , I tell him that's very low and he goes well if you bring it we can take a look at the gold and maybe you give you a better offer , what does looking at a piece of Gold change the price or worth on it ? Lol simply garbage incompetent and ignorant service here !! I tried to give you a second chance and owner don't reply by saying ok you were training a new person because I heard this bs many times in many pawn shops ! Best of luckThey trying to but my iPad Pro 12.9 M2 chip 512 gb for $ 400??? But they have the exact same item for sale new for $1200 so NOTICE ITS $800 ! Difference $ they will steal from you and how much they will make on every device they sell !! Great crooks !!! Check Photo
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June 2023 by Jacob Aguirre
Always excellent service, the crew over here is consistent at doing me right with great deals and quality products here. If you haven’t already check this place out! Shout out to Ruben and Richard for taking care of me at today’s visit. Thanks Mega Pawn!
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June 2023 by Chantelle Neal
Randy was the biggest help ever and gave me a great deal on Louis Vuitton handbag! The store is clean and everything is displayed perfectly. Thank you Central Mega Pawn, I’ll for sure be back!
