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November 2023 by George M
STAY AWAY !!!!!!!! THEIF *** Edgar M Garcia (Castrol Transmission 122 E California St #B, Ontario, CA 91761), you are just a FRUAD that is trying to DEFRAUD your customers by trying to tell them that the parts are different so you can get more money out of them and scamming our company as well. You make NO sense because you do not know the difference between a car and a bike. You never installed the transmission the begin with so another lie from you. You stated the transmission we sent you the torque converter was different and you couldn’t get it to slip into the transmission so you called the office, and we told you it wasn’t so you had your secretary drive down here with both torque convertors and we should your secretary how both torque converters fit right in and you didn’t know what you were doing. Your OWN secretary laughed at you when she was here and said that you do not know what you are doing. So, when she got back and showed you a video of how to correctly install the transmission you felt uneducated and called and said the transmission was no good (funny how all the sudden you claim it is a good trans wrong convertor) so you called and tried to COLLECT money from us (saying you spent money on gas and time for your ignorance) or said you would leave a negative review so we told you to find the highest mountain and start climbing it. Also, you state you lost 3 days which is another lie because this all happened in one day thank God you posted your invoice to show everyone what kind of a liar you are. Will be calling the BAR.
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October 2023 by Jesus A
DO NOT COME ! THREATSI don’t recommend this place at all. The receptionist (Suzy) told me that there was NO charge for a diagnoses but when time came to pick up my Jeep the told me they were going to charge me . She then handed the phone to the mechanic and mechanic told me that I need to pay . He told me that he COULDN’T fully scan it cause he need to purchase a software , which $200 or so( which he want me to pay ) . Going back and forth he threatened me to charge me the diagnoses fee even after he said he couldn’t fully scan it and then charge me for storage fee . Not only that he also told me that I only had 10 min to pick up my Jeep . Recommend looking other places .
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October 2023 by Eric Soto
Terrible mechanic shop!!Brought my car in and has not been returned in several months. After payment owner/ main mechanic does not answer phone calls and makes excuses about car not being ready.
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August 2023 by sonia najera
Bad experience with my car I not recommend this place … very frustrated
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June 2023 by Tony Solis
Edgar is a good guy that has the client's best interest in mind. He is genuinely transparent about the process and keeps client's updated frequently. He is reasonably priced and does quality work. I definitely will be coming back. Thanks Edgar and Victor!
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June 2023 by Robert Baer
Edgar and his team were there for me when I needed help on a Saturday. They assessed my vehicle and quoted me a fair price for the parts and labor.Vehicle was ready the next day and I’ll reach out next time I need their help.Service: General repairs & maintenance
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February 2023 by Lenette L.
This company is so amazing. They done an excellent job on my transmission and many of my family members and friends auto repairs as well. They also do complete auto care from alternator, starters, tune up, brakes, etc. No one in town can beat this company pricing. Thank you again for years of great service. Lenette Robinson
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January 2023 by LAKERADDICT braze 2021
GREAT VERY GOOD WORK
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November 2022 by Isabel Tate
Edgar is a wonderful mechanic who treats his customers like family! He is trustworthy and fair when it comes to his work and will work on your car like it is his own. I will definitely be coming back to Edgar and the Castro Transmission Center!
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October 2022 by C V
My family always goes to Edgar when we need any repairs on our cars. Very professional and excellent work.Services: General repairs & maintenance
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September 2022 by Nadalea T.
I had taken my van into my mechanic and he said I needed a lot of things fixed I basically couldn't afford everything he said I needed fixed. My Husband decided we needed a second opinion. From my very first visit Edgar was extremely kind, professional and very honest. He told me a few of the items my previous mechanic said I needed fixed didn't need to be fixed this saved me thousands of dollars. Edgar put in a rebuilt engine, fan belt did both front and back backs also put in a C converter. I recommend my Daughter to Edgar. She said he was extremely fair with his prices, knowledgeable and professional! Edgar has a customer for life. Iam really greatful that I have a mechanic that I can trust to keep my vehicle safe for me and my family! Thanks for taking the time to read this long review.
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August 2022 by Theresa I.
stole my dads transmission dont go here! this isn't over better believe that!! just wait and see!!
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June 2022 by Harold D.
This piece shyt person takes advantage of ppl ... Don't drop your car off with this guy ... ITS A BIG RISk he tells you he would have it next week .. but thecar stays in the same place.! I got over that I hire him to swap my tranny he said he bought it never did . He said it was going to rebuild according to him it would be better 3 weeks when by he wouldn't do shyt .! I got tire and I call the cops so he would give my key and money .! He jack some money as well He to have his uncle work with him and he would do all the work but his uncle hasn't been working with him this year and he was the one that actually knew .! The reason I know is Because a family member use to be friends with Edgar... the guy just sits on the desk all day he doesn't even know nothing about transmission.! Your takeing
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May 2022 by Briana O.
Terrible people, took 8 months to return my car and they stole some of my car parts when they returned it. The first month i left my car there, they took my license plate and used it on a separate car to drive on a toll road. I was billed but that was voided after i explained the situation. The owner and his friend are frauds and thieves. They will only try to get ur car done if u pay them more. But this is definitely the worst shop I've ever taken my car to. All they do is experiment with your car
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September 2021 by Nichole B.
the mistakes he had did on them he said he had worked on them , but clearly he had not touched them at all. His nephew had said Castro had not touched the car since I had left it there days at a time.I didn't trust the fact he parked cars on the street and I felt uncomfortable knowing I had just paid for a brand new paint job for my car. In the photo's below you can see clearly stored garbage in the back of the truck, and underneath was palettes this business.this is not a legitimate business nor a professional environment. His last words were take me to court and I will not pay you.don't trust them they will steal your money and treat your cars like trash cans!
